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`The Fatal Blind Spot of Every New U.S. President

As Richard Clarke's gripes demonstrate, newly installed Administrations instinctively reject their predecessors' hard-won wisdom. A serious management lesson needs to be learned here.


  VIDEO VIEWS

Retail Outlook
Will weakness in housing and rising energy prices mean consumers are running out of gas? We talk with a retail analyst and a consumer expert about the outlook for the holiday season

  SPECIAL REPORTS
Best Global Brands
These 100 brands are among the world's most recognized—and most valuable

Best Places to Launch a Career
We canvassed career-services directors, employers, and students to rank the best companies for recent graduates

BusinessWeek 50
Our picks of the top-performing companies from the S&P 500. Plus, regional rankings for Asia and Europe:
Asia's BusinessWeek 50
Europe's BusinessWeek 50

Customer Service Champs
Companies that excel at pleasing customers, based on J.D. Power & Associates customer satisfaction data and our own reader survey

Hot Growth 100
From young, upstart companies to those that have been around for centuries: Plus, regional rankings of top-performing small businesses in Asia and Europe:
Asia's Hot Growth 100
Europe's Hot Growth 100

Info Tech 100
Emerging-market cellular players, wireless phone and gear makers, and Web giants are this year's stars

World's Most Innovative Companies
Nurturing, creative cultures allow these companies to wow customers with innovative products and services

• More Special Reports

Turning Merck Around -- Again
Profits have more than doubled over CEO Raymond Gilmartin's tenure, but investors are worried about the future. In a Q&A, he defends his pipeline, his management, and explains why buying another big drugmaker would be a losing proposition.
Special Report: Jobs and The 2004 U.S. Election
Below the boiling political rhetoric on outsourcing, a real threat America's workers face is the potential for U.S. wages to sink to overseas levels. Plus: Bush's dilemma in the heartland, and more.


The Secrets of Citigroup's M&A Guru
With recession a fading memory and some big companies flush with cash, M&A is coming back in vogue. Citi's Marge Magner dissects a successful acquisition: A clear mission, no customer disruptions, and a lot of employee support.

Burger King's Reign of Error
Since buying the chain in 2002, Texas Pacific Group has spent more than $100 million to turn it around. But dirty stores, poor service, and menu missteps continue to dog the chain.


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