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Special Report: Tearing Down The Walls in Telecom

In a few years, it will be a ``sectorless industry,'' with phone, cable, power companies -- maybe even Microsoft -- all selling the same communications services. Plus: Improving customer service.


  VIDEO VIEWS

Retail Outlook
Will weakness in housing and rising energy prices mean consumers are running out of gas? We talk with a retail analyst and a consumer expert about the outlook for the holiday season

  SPECIAL REPORTS
Best Global Brands
These 100 brands are among the world's most recognized—and most valuable

Best Places to Launch a Career
We canvassed career-services directors, employers, and students to rank the best companies for recent graduates

BusinessWeek 50
Our picks of the top-performing companies from the S&P 500. Plus, regional rankings for Asia and Europe:
Asia's BusinessWeek 50
Europe's BusinessWeek 50

Customer Service Champs
Companies that excel at pleasing customers, based on J.D. Power & Associates customer satisfaction data and our own reader survey

Hot Growth 100
From young, upstart companies to those that have been around for centuries: Plus, regional rankings of top-performing small businesses in Asia and Europe:
Asia's Hot Growth 100
Europe's Hot Growth 100

Info Tech 100
Emerging-market cellular players, wireless phone and gear makers, and Web giants are this year's stars

World's Most Innovative Companies
Nurturing, creative cultures allow these companies to wow customers with innovative products and services

• More Special Reports

An Unseen Peril of Outsourcing
For AM Communications, teetering on the brink of bankruptcy, an offshore alliance seemed an answer to its prayers. Instead, when it again ran into a cash crunch, all of its intellectual capital was in India.
An E-tailer with a Lot Riding on Bicycles
Beijing-based Dangdang.com uses a legion of bike messengers to deliver goods cash-on-delivery. In cheap-labor China, tech and two-wheel traction have been a winning combination.


Saudi Arabia Is Hedging Its Bets
In a bid to double natural-gas production by 2025, the kingdom has struck exploration deals with outfits from Spain, Italy, China, and Russia. It's a sign the Saudis are looking beyond the U.S., their longtime booster, for partnerships.

Daily Market Insights From Standard & Poor's
Keep abreast of the markets each day with our coverage from S&P analysts, regular market updates, and stock picks and pans.


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