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Current BW Magazine Table of Contents

January 12, 2004 BW Magazine Table of Contents

January 12, 2004 The Best & Worst Managers of 2003 Table of Contents



QUALITY INVESTING
Introduction


The Best Managers
Rose Marie Bravo
Jonathan Grayer
Dr. William McGuire
Serge Tchuruk
Vivek Paul
Arthur Levinson
Ken Thompson
George David
Steve Jobs
James McNerney
Bob Wright
Orin Smith
Craig Barrett
Terry Semel
Yun Jong Yong
Peter Chernin
Paul Tagliabue


Managers to Watch
Repeat Performers
The Freshmen
The Repurposed


The Worst Managers
Jurgen Schrempp
Nobuyuki Idei
Peter Burg
Joe Galli
Wayne Harris
Robert Glynn
Contracting Trouble


The Fallen Managers
Phil Condit
Conrad Black
Dick Grasso
The Rest of the Fallen
Second Acts
On Trial
Egg on Enron faces
The Mutual-Fund Scandals
A White Knight
PR Fiascoes
New Names


Miss Manners Regrets






JANUARY 12, 2004
THE BEST & WORST MANAGERS OF 2003 -- THE BEST MANAGERS

Dr. William McGuire
UnitedHealth Group

Blunt-talking former pulmonologist Dr. William W. McGuire calls the U.S. medical system "sub-optimal." Care isn't always state-of-the-art, and a patchwork of insurance programs can make payments mind-numbingly complex. By plugging some of the gaps, McGuire's UnitedHealth Group Inc (UNH ). has grown like kudzu. Its earnings have risen 26% annually for the past decade, and 2004 revenues should top $33.5 billion.


When McGuire took over in 1991, UnitedHealth was little more than a regional health-maintenance organization. By trying to offer something for every-body and identifying lucrative niches, McGuire, now 55, has turned it into one of the most diversified health-services companies. If you don't like the restrictions of an HMO plan, you can sign up for a preferred-provider organization. Belong to AARP? You can sign up for a special drug-discount card.

Growth may slow, though. The company expects a 33% earnings gain for 2003, to about $1.8 billion, but that could shrink to 22% in 2004 as cost-containment among its customers takes hold. Still, UnitedHealth is in the pink -- and likely to stay there.

Key Accomplishments
-- A diverse portfolio of plans boosted UnitedHealth's customer base by almost 10%, to 50 million, securing its spot as the nation's biggest health-services company.

-- Set up a program to track cardiology centers of excellence, so that patients can find the best places for treatment.




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