SPECIAL REPORT
Killer App?
Or just a killer? E-mail has become an indispensable tool for business, but the sheer volume can bring mail servers--and workers' productivity--to a halt. The implications for Corporate America are huge
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Toyota is launching a new brand name, Scion, to appeal to Gen-Y. The name may not matter if the new models aren't hot
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 Eye on Japan
Sweden's success in salvaging its financial system in 1990 may provide a good road map for Japan to follow
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Investors are finding both Starbucks and Krispy Kreme plenty tasty. But in the long run, java may yield more dough
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For some Americans, September 11's legacy was a new volunteerism
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Onetime genomics highflier Celera has to ramp up its drug-development unit--fast
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Elizabeth Roberto offers tips on financing an MBA at the Tuck School of Business at Dartmouth College
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 Leader's Edge
Does a better person make a better exec? Here's a crash course in the expanding field of executive coaching
Illustrations
by Stephen Kenny/BW. Photograph by Shizuo Kambayashi/AFP.
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TAX-SMART
So-called 529 college savings plans look better than ever, says BW's Carol Cropper
GO PAUL!
BW's Bruce Nussbaum says plainspoken Treasury Secretary O'Neill is just what the country needs
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