FEBRUARY 18, 2002
BUSINESSWEEK E.BIZ -- COVER STORY
New Ways to Get Work Done | | Web sites where workers can collaborate change the game for corporations by saving time and money on everything from product design to mergers
BUSINESS PROCESS PAYOFF
Product Development: Companies Using a collaborative system at
are making products more cheaply 11 General Motors Corp. factories,
and quickly by using the Web to the company has cut the time it
synchronize the design process takes to finish a vehicle mock-up
with suppliers. from 12 weeks to two weeks.
Supply Chain: Companies can use By purchasing food ingredients and
shared Web sites to work closely other goods via an online service
with contract manufacturers and that allows it to interact with
suppliers--reducing inventories. suppliers, H.J. Heinz Co. has cut
its supplier costs by 10%.
Sales Channels: On Web sites, Toshiba Canada Office Products
companies and their resellers Group has reduced by half the
share technical information, time it takes to process orders
conduct employee training, and handled by its resellers and has
track sales leads. cut printing and mailing costs.
Transportation: Logistics ex- Georgia-Pacific Corp. has saved
changes take the hassle out of $600,000, or 19%, since June on
delivering goods by offering a single cross-country route that
quick price quotes, truck avail- it shares with General Mills Inc.
ability, and shared trucks.
Project Management: Law firms, Deloitte Consulting can bring a
consulting firms, and banks can new team member up to speed on
use electronic bulletin boards to a project within a day or two
manage complex deals and projects. rather than the three weeks it
used to take.

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