Archives: June 2009

Business Travel App and web site of the week: TripKick, Delivery status touch

Posted by: Dean Foust on June 30

Okay, so it only took, ur, one week for me to fall down on my pledge to make sure my new feature, “the business travelers’ App and Web site of...

New airline rankings on customer service

Posted by: Dean Foust on June 30

J.D. Power and Associates released its latest “customer satisfaction” rankings of the major airlines, and the big headline is: Airline passengers are getting to their destination quicker, but are increasingly...

Hotel Reviews and Objectivity: Oyster Hires Reporters

Posted by: Justin Bachman on June 22

The online hotel reviews business – and this is not a small market, lest you were wondering – gained a new entrant Monday with the launch of Oyster Hotel Reviews....

Airlines 101: Cheap Fares Spur Leisure Travelers

Posted by: Justin Bachman on June 18

US Airways’ (LCC) chief executive Doug Parker made a bit of news earlier this week when he described a “material” increase in leisure travel bookings the company had seen in...

New feature: Best Business Travel App and Web site of the week

Posted by: Dean Foust on June 17

I’m launching a new feature on this blog: the business travelers’ App and Web site of the week. The description should be intuitive enough, but I’ll be posting my choice...

British Airways Seeks Volunteers – From Staff

Posted by: Justin Bachman on June 16

It’s not every day you see a company soliciting free labor from employees, but that seems to be the way of the world these days. British Airways (BAY), which reportedly...

Weak Airline Demand Shows in the Fares

Posted by: Justin Bachman on June 11

U.S. carriers presenting today at the Bank of America-Merrill Lynch airline conference raised alarm bells about how weak demand appears to be this summer, traditionally the profitable part of an...

How Frequent Flier Miles are Addictive -- For Airlines, Too

Posted by: Justin Bachman on June 11

Caffeine, food, sex, drugs, shopping – the list of addictions common in modern society is long. Do we harbor a similar propensity toward frequent flier miles? I began wondering this...

Airline on-time records in April

Posted by: Dean Foust on June 09

The Transportation Dept. released its monthly report on the on-time performance of the largest carriers. I know, and you know, that the airlines game the process by overestimating how long...

United's Plane Order: No Longer for Sale?

Posted by: Dean Foust on June 05

I pulled together a story last night for our web site (story link here) on United Airlines’ plans to discuss a potential $10 billion aircraft order with Boeing and Airbus....

The Pilots' View on Air France 447

Posted by: Justin Bachman on June 02

It’s now clear that something horrendous befell the Air France flight from Brazil as military crews reported finding a fuel slick and metal debris roughly 400 miles northeast of the...