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Airlines and Capital: Ownership Questions Loom

Posted by: Justin Bachman on February 20

Last year, the Open Skies Treaty between the U.S. and European Union opened new routes across the Atlantic. The first phase dealt with liberalization of so-called “cabotage,” the rules that outline who can fly where. While once an airline could fly from its home country to a few spots in the U.S., and vice versa, the new rules allow airline route planners to deploy planes pretty much where they see fit. That’s why Air France tried, briefly, a daily nonstop from Los Angeles to London, never touching France, and why so many U.S. carriers started flying to London’s Heathrow Airport the very first day they were allowed to land there. Cabotage was a goal mainly for U.S. airlines; the Europeans assented to first-round concessions, with an eye toward a larger prize.

And that time is drawing near, in about a year. The Europeans are prepared to lobby vigorously for the part of Open Skies they see as far more crucial: relaxed ownership rules. In 2010, a year that will likely inflict further financial stress on a global airline industry struggling under recession, expect a new push to soften the 25% cap the U.S. imposes on foreign investment in airlines. It’s no secret to anyone that among the developed world’s airlines, U.S. carriers are the unfortunate, pitied cousins, their service and finances both in shocking disrepair. Most U.S. airline executives would welcome a strong financial partner, or the ability to sell out to one of them. And Europeans want greater access to fly domestic U.S. routes and to acquire airlines here.

Financially, the world’s airlines are at a critical crossroads and some fundamental decisions must soon be made. The Open Skies treaty is likely to be the immediate venue, with the needed upgrades to America’s aviation infrastructure the larger investment backdrop. This was the central thrust of the message delivered by Giovanni Bisignani, director general and CEO of the International Air Transport Association, the Geneva-based trade group for 230 of the major passenger and cargo carriers. Bisignani stopped by BusinessWeek’s offices Feb. 19 to chat before his speech at the Wings Club.

He and others argue that it is time to operate airlines as true businesses with decent profit margins and returns on capital – or else turn them into government services “like a bus,” Bisignani says. Why now? The industry claims it has become a rational enterprise, ruthless and disciplined, in the eight years since the 2001 terror attacks forced radical change. Costs and capacity have been shed; wasteful ways are verboten. So while the managers and operations are now professional, like any other well-run business, according to this line of argument, airlines’ return on investment is nil. As of 2008, the industry’s historical profit margin amounted to 0.3%, Bisignani says, while most U.S. carriers register negative margins. (Even Southwest’s profit margin is only 1.6%, compared to Microsoft’s 28% and Merck’s 33%.) A return of 7%-8% is needed just to cover the capital costs, Bisignani said. One reason for this situation is that the industry remains so fragmented. It may be great having dozens of daily nonstop flights between New York and London on (currently) seven airlines, but that’s a real mess if you’re hoping to turn a profit. “We are a piece of a value chain and it’s the only piece that loses money,” he said. To that end, the airlines are hoping to loosen the restrictions on global capital.

Bisignani, a Harvard Business School alum and former Citi banker, argues that passengers will benefit, since service would almost certainly be better. “Wouldn’t fares have to be higher to satisfy an Air France KLM’s or Lufthansa’s financial goal if they ran a U.S. operation?” I asked. He thinks more people would be spurred to fly, allowing volume to keep fares affordable. I think the government would also be urged to subsidize some routes, much as it does now for Alaska and other rural areas.

So what would need to happen? The unions would almost certainly need ironclad guarantees that jobs would be retained. Politicians would assuredly require certain flight levels be maintained outside the urban areas. (“Yes, Richard Branson, we are in Kansas anymore.”) And if this actually comes to pass, I think many of us will need to further disabuse ourselves of the idea that a bargain fare can always be found: Bargains are the enemy of a decent profit margin. Europeans still pay more than Americans for their full-service airlines. The hard truth is that running an airline industry like a “real business” is going to require the clients to pony up more.

Bisignani argues that the ownership rules are a ridiculous relic of the 1940s, when commercial aviation’s safety and security protocols were in their infancy. The ownership rules also rest upon the notion of a big network airline as a globetrotting symbol of a nation’s greatness. Think British Airways, Qantas, American, Air France, etc. The flags say something about who we are. Or, perhaps more accurately, they served this function at one time. “The flag on the tail of the airplanes are killing this industry!” says Bisignani, his eyes flashing a mix of mirth and sincerity about the point.

Another argument used for the status quo is security. However, today numerous governments electronically scrutinize each inbound passenger before the plane on which we sit even pushes back from the gate. Still, plenty of earnest, sincere people would be nervous about citizens of another country owning and operating an airline assembled from the gutted overhaul of a United or US Airways. It would be a huge change, never before done. However, 11 years ago a pillar of German industry, Daimler AG, acquired one of the Big Three Detroit automakers, with the only resulting damage suffered by Daimler shareholders. And that pioneer of American technical prowess, IBM (IBM), sold its entire consumer PC business to the Chinese. Bisignani argues that the so-called invading foreigners isn’t truly an issue, once a deal is done, and points to the experience of Lufthansa. That airline now owns the former Belgian, Swiss and Austrian flag carriers, as well as a large U.K. airline, bmi, and is launching a new domestic operation in Italy. Lufthansa also owns 19% of JetBlue and would likely expand that stake if it were allowed. “In Europe, I think we have come to understand that the business has to be run in a business way,” he said.

So, the question arises: Should we welcome or fear the prospect of domestic air service from European or Asian companies? Cars, clothes, and telephone service are heavily controlled by non-U.S. entities. Is an airline different? “Passengers don’t care who owns an airline so long as it is safe and provides efficient service,” Bisignani said in his speech, which you can read in its entirety here. “What is different about aviation?” he asks, before answering “absolutely nothing.” It’s a good question. And the U.S. may soon have to answer it.

Reader Comments

slpy

February 21, 2009 09:43 PM

We're selling everything else in America why not sell the airlines too. In ten years this will be nothing more than an empty shell of a country with foreigners owning everything. Yes, Americans are fat and lazy but we're great sell-outs too.

Antonio

February 22, 2009 02:09 PM

The future of travel inside the US is in the trains. American companies are slowly following the Japanese business model for this. People are tired of having to get to the airport,
go through security and finally, get on their plane. And this is just the beginning of their journey.

People are also tired of the bad behaviour they get from the flight attendants. I had one flight attendant get upset with me because I took a blanket from business class. I was in economy and I had given my own blanket to a woman who had a lap child. The flight attendant refused to let me keep the business class blanket and did not get me another coach blanket. This is on American Airlines. This is the last time I flew American.

Once the US airlines get the idea that customer service is important, then the industry will flourish. Apart from that, we the people will be flying airlines that treat us like people.

bob

February 22, 2009 09:47 PM

Deregulation has been a mess for the Banking industry as well as the Airlines. Re-regulate the airlines so they can go back to service. The numbers that are posted are the worst.
Now the airlines are on Junk Bond status and descending. Most of the CEO's at the Majors are worthless like the banking industry.

Sly

February 22, 2009 10:01 PM

Look at who is running the country. People that want to give everything away.

KB

February 23, 2009 11:25 AM

Interesting situation. I don't know much about the European airline industry, but the U.S. industry is a brutal market and I do not see European ownership making it profitable. The U.S. market has an undifferentiated product and weak barriers to entry. As a result, customers only care about price and if an airline is able to raise prices in the short-term, new entrants will drive the price down rather quickly. Overall, bad business. Good luck to the Europeans, they can have it!

ACG

February 23, 2009 05:17 PM

There is absolutely no support for the continued inclusion of nationality clauses in rules regarding airline ownership. All companies, inside and outside of aviation, should have access to global capital sources; it's asinine that the most globalized companies across industry are relegated to domestic capital and control.

Obstacles to foreign ownership and investment distort the optimal allocation of assets and prevent companies from leveraging the most skilled, knowledgeable and informed workforce possible.

rob

February 23, 2009 07:55 PM

These Europeans and their pious advixe.. why dont they follow it?? There are many national airlines in Europr that should not exist, especially ALITALIA.
Stop lecturing us, Euro-trash, and take your own medicine!

Ross

February 24, 2009 10:41 AM

Do not get so uptight,I agree with some of your comments.

It is a fact that US carriers flying across the "pond" really do excel in bad service, passengers are treated to the worst the industry can be. Put up prices pay crews more and then see the difference!

UK-US frequent flyer

JOE

February 25, 2009 12:55 PM

US companies are doomed. in the next 50 years America will be the next Great Britain....

tlt

February 27, 2009 01:12 PM


Bring on the European carriers. It would be nice to get some decent inflight service again. I would love to see these American union members get a little competition for once.

Shane McCarrick

March 3, 2009 05:26 AM

Consolidation and cooperation within the European aviation sector, along with competition from the likes of the infamous Ryanair, has been a watershed in an European context. It extends far beyond codesharing arrangements- but is very much focused on the few large players with sufficient critical mass to deliver.

Alitalia is an anamoly- and should have been allowed to fail (as did Swiss Air and numerous other EU airlines). The era of national champions in the aviation industry is long gone. Many have argued that there has been a chase to the bottom- the former Irish national champion Aerlingus often being compared to Ryanair and comparisons drawn to make the point.

It is often thought that the US carriers have cornered the market in excelling in bad customer service- the Irish experience has been that price is not in fact everything (though for a certain segment of the market it is). Lots of people- and they are not just the ABC1 market segment, are more than willing to pay a premium to have an allocated seat, a small hold allowance, airhostesses who don't snarl at you, seating that doesn't appear to be designed to be hosed down for fast turn arounds, reasonably palatable food (albeit having to pay for it separately), pilots with bizarre flying skills (trying to tiny glide paths to minimise fuel consumption). The fact that Aerlingus can successfully compete against Ryanair is testimont to this.

AirFrance and the Dutch Airline KLM achieved much with their merger- along with British Airways and Iberia, they are probably the big 3 European carriers in a position to try to dig some of the US airlines out the holes they have dug for themselves.

European airlines are not immune to the problems afflicting their US competitors by any means- British Airways for example is frequently likened to a Pension Fund who incidentally run an airline.......

Asad Hamed

June 24, 2009 01:16 PM

US airlines have one serious problem, the service they provide lacks to meet the industry's standards, then why should they manage them. I prefer if the airlines were sold to the Europeans or the Arabs. Nothing wrong with the Europeans, but i will tell you something good about the Arabs, when they own something, they tend to treat it like its part of their blood and veins, for example take a look at Qatar Airways, Emirates and Oman Air.

If US airlines could function like Arabs airlines, then their business would be good.

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BusinessWeek editors Dean Foust and Justin Bachman provide road warriors with the latest news, trends in business travel, which as most readers are aware, has all the romance of taking a school bus cross country. Come here to pick up travel news and tips or just commiserate about your latest business trip gone awry.

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