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The Return of Exclusivity

Posted by: Charles DuBow on February 07

600px-Louis vuitton houston
Louis Vuitton in Houston—Too much of a good thing?

At a time when many people are bemoaning the death of affordable luxury, one has to wonder whether there isn’t a group of people who are secretly happy about it. And no, I don’t mean anti-consumerist killjoys and blue-nose I-told-you-sos. I mean the CEOs and major shareholders of the world’s biggest luxury companies. The reason? That the credit crunch will stop the dilution of their brands and allow them to focus again on selling only to the truly rich.

These companies have spent much of the past decade assiduously expanding their brands and retail outlets across the U.S., Europe and new markets in China, Russia, India and other rapidly developing regions. And don't get me wrong, they like making money, lots and lots of money, from these markets but they are also continually mindful of the fact that their products could become over-exposed.

Look at what happened to Burberry a few years ago; every teenager and spiv on the planet was wearing their trademark plaid, usually in the form of a low-cost baseball hat or scarf, and, more to the point, not the more high-priced designerwear. That became a turn-off for the big spenders who Burberry really wants to attract. Why shell out thousands of dollars for a dress or suit, the Platinum card users thought, when everyone else is wearing something with the same plaid on it. (Visit the Burberry site today and you won't see a whole lot of plaid, fyi.)

Over the past month or so many luxury brands have been predicting flat if not reduced growth for 2008 as the world seems to slide inexorably into a recession. Many companies, such as Gucci, Polo Ralph Lauren, Hermès, Prada and LVMH announced record earnings for 2007, largely on the back of shoppers armed with foreign currencies, temporarily flush homeowners or secretaries maxing out their third credit card. Walking down the streets of Manhattan these days it seems as though practically every woman is carrying a Prada or Louis Vuitton bag (the real thing, not a knock-off). If I were an executive at either one of those companies, I would see that as a bad thing.

The problem is that luxury companies have to walk a fine line between record sales and ubiquity. Those profits often come at the risk of alienating their top customers. These are people who can afford anything and don't want to look like the hoi polloi. If everyone starts carrying a Vuitton bag, their reasoning goes, time to start carrying something else.

Now, as we reported today, LVMH reported profits of $2.96 billion in 2007, up 8%, on sales of $24.1 billion, also up 8%. PPR also already announced a 16% rise in annual sales, helped by an 8.4% gain at Gucci, in advance of its earnings report scheduled for Feb. 27.

The concern, for the short-term at least, is that most analysts estimate that 2008, even with shoppers in developing nations spending like sailors on leave, is unlikely to be as good as last year. And while many industry watchers believe the recession will be short and that the markets in China and India will only continue to grow, the next eleven months will see fewer and fewer consumers buying luxury goods they could never really afford in the first place.

While that will have an undoubted impact on their bottom line, they upside is that this pause in the recent spending frenzy may give many luxury houses a chance to re-establish their connections with their top tier customers. With the shops less crowded and the exclusivity of their brands more secure, companies like LVMH, Tiffany and Prada will be in a better position when the credit markets loosen up again, economic fears subside and the aspirational consumers return to their stores.

Reader Comments

Mark

February 8, 2008 01:06 PM

People who grossly overpay just for a fancy brand name just prove P. T. Barnum is right - "There's a sucker born every minute."

Steven

February 9, 2008 01:19 AM

Yes, Mark. I can see your jealousy from here.

Tiger Wang

February 9, 2008 12:11 PM

Who will be the "aspirational consumers" returning to their stores? When "the credit markets loosen up again, economic fears subside", "the hoi polloi" may crowd the shops again and help "alienating their top customers".

Rejy

February 9, 2008 01:32 PM

There are millions of starving people in this world --should we really care about what a few rich people can afford to buy to prove that they are a superior breed. Remember the Maharajah's who killed thousands of helpless tigers to prove the same point--they make us sick today--History will show these "super rich" as buffoons playing child's games

Elgin

February 10, 2008 09:37 AM

When I was in college, I noticed that Burberry and Von Dutch (esp. trucker hats) were on almost every debt-ridden co-ed I passed. I own several pairs of Bape sneakers and articles of Billionaire Boys Club clothing because they're exclusive. It sounds shallow, but I'm willing to pay more for something that others don't (or can't) have. You can call it "paying for the name;" I call it paying for individuality.

Anna

February 11, 2008 08:50 AM

I am getting to the point in my business life where I can afford to upgrade, and I never buy any of the brands listed in the article, nor any of the other overly logo-ed brands. Even in my mid-sized southern city those brands are carried/worn by every trendy college student and jeans-wearing soccer mom. Ick.

Charles Dubow

February 11, 2008 01:20 PM

Hi, this is the author thanking everyone who has commented for doing so and I will try to address specific questions or comments whenever possible. In response to Rejy's comment, I would like to point out that, yes, spending thousands of dollars on a new bag may strike some as obscene when there is so much hunger in the world. However, the greater point, at least as this is a blog about the business-side of the luxury industry, is that many of the products that these companies sell can be seen as bellwethers for the economy as a whole. When high-priced shoes, bags, etc, find their way into the wardrobes of larger numbers of buyers, it suggests that consumer confidence, whether well-placed or not, is high. The stronger the economy, especially in our increasingly global age, the more likely it is that the poor or disenfranchised will have increased opportunities to improve their lives as well. When the economy as a whole suffers, the pain is felt, to greater and lesser degress of course, by more people, the hungry and the handbag makers alike.

Marisa

February 25, 2008 01:06 PM

Louis Vuitton is going down a path similar to Burberry. I finally saw the new LVMH commercial and can only imagine that not only will every housewife and college student continue to wear LVMH, but every affluent preteen girl will find a way to get her hands on the trendiest items as well.

Ches

February 25, 2008 08:46 PM

Rejy, look, everyone is entitled to spend his/her extra money his/her own way. As long as nobody gets hurt directly in the process (like tigers for instance), I don't see anything wrong. I'm sure you spend a lot of your discretionary income on things that doesn't benefit others directly as well although, most likely, not to the extent that wealthy people do. Also, don't you see that these luxury industries that you claim people shouldn't care about also help people in need? Just think of the jobs these industries create. Without these industries, unemployment levels would probably be significantly higher.

Erik

May 5, 2008 04:26 AM

Its your money do what you want with it !

If I choose to spend my hard earned cash on a new BMW then so be it.

This is the reason why communism failed: people just don't want to be the same.....and luxury brands give them their individuality.


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About

The global market for luxury goods and services is estimated in the billions of dollars. Where should readers spend their money? Which products offer the best value? Which luxury companies are making the most profit? BusinessWeek’s Director of New Products and editor of its Lifestyle channel Charles Dubow takes you behind the gilded curtain.

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