Though former CEO Mark Hurd bolted for H-P, the Dayton, Ohio, computer-services conglomerate has been cruising behind the strength of an efficient data-warehousing business. In fact, NCR's customer services unit, ATM business, and data-warehousing total nearly 75% of the company's revenues.
But the real gem sparking NCR's growth has been its automated teller machines and point-of-sale terminals. NCR is the leading provider of self-service technology for the retail, travel, and banking industries. Last year, its systems handled 23 billion self-service transactions across an installed base of 450,000 machines. Airline kiosks and check-out terminals at retailers such as Home Depot are saving those customers millions of dollars, while boosting NCR's bottom line. The new technology made up 14% of NCR's $6 billion in sales in 2004. Look for 2005 and beyond to be fueled by this up-and-coming biz.
All figures are for the most recent available 12 months.
* Latest available data for the 12-month period ended Dec. 31, Jan. 31, Feb. 29, Mar. 31, or Apr. 30. For companies that do not report quarterly, the most recent annual data were used.
Data provided by Standard & Poor's Compustat, BusinessWeek
NCR Corp. and its subsidiaries provide technology and services that enable businesses interact, connect, and relate with their customers worldwide. It operates in seven segments: Data Warehousing, Financial Self Service, Retail Store Automation, Customer Services, Systemedia, Payment and Imaging, and Other. Data Warehousing segment provides database, data mining, and analytical applications; hardware; and consulting and support services. Financial Self Service segment provides self service technologies, such as automated teller machines (ATMs), cash dispensers, and software solutions, including the APTRA application suite to financial institutions, retailers, and independent deployers. Retail Store Automation segment provides retail-oriented technologies, such as point of sale (POS) terminals, self-checkout systems, self-service kiosks, bar-code scanners, software, and services to retailers worldwide. Customer Services segment provides maintenance and support services for NCR’s solutions, as well as various third party companies. Systemedia segment develops, produces, and markets a line of printer consumables, including paper rolls for ATMs and POS workstations, inkjet and laser printer supplies, thermal transfer ribbons, labels, ink ribbons, laser documents, business forms, and retail office products. Payment and Imaging segment provides end-to-end solutions for both traditional paper-based and image-based check and item processing. Other segment primarily relates to the resale of third party computer hardware, and related professional and installation services. The company sells its products and services through direct and indirect sales channels. NCR has operations in the United States, Europe, Middle East, Africa, Japan, and Asia-Pacific. The company was founded in 1884 by John H. Patterson under the name National Cash Register Co. and changed its name to NCR Corp. in 1974. It's headquartered in Dayton, Ohio.
No. of Employees
28,500
Data provided by
James M. Ringler
Bio
James (Jim) M. Ringler has been an Interim Chief Executive Officer of NCR Corp. since March 2005. Mr. Ringler served as President and Chief Executive Officer of Premark International Inc. from 1996 to December 1999 and Chairman of the Board from 1997 until December 1999. Mr. Ringler joined Premark International Inc., a large, diversified manufacturing company serving the food equipment, builder products and consumer durable markets, in 1990 as Executive Vice-President and served in that capacity until 1992. From 1996 to September 1997, he served as President and Chief Executive Officer of Premark International Inc. From 1992 to May 1996, he served as President and Chief Operating Officer of Premark International Inc. Mr. Ringler served as President and Chief Operating Officer of the Tappan Company from 1982 until 1986 and President of White Consolidated Industries' Major Appliance Group (both of which are subsidiaries of Electrolux AB) from 1986 to 1990. Prior to joining The Tappan Company in 1976, Mr. Ringler was a consulting manager with Arthur Andersen & Co. He has been Vice Chairman of Illinois Tool Works Inc., a multinational manufacturer of highly engineered products and specialty systems, since 1999. He has been a Director of Dow Chemical Co. since February 2001 and serves as its Chairman of Compensation Committee. He has been a Director of NCR Corp. since November 1, 2003 and is a Member of the Compensation Committee. He has been a Director of Autoliv Inc. since January 2002 and serves as a Member of Corporate Governance, Compensation and Nominating Committees. He has been a Director of Corn Products International Inc. since 2001 and is a Member of its Audit Committee. He has been a Director of FMC Technologies Inc. since 2001 and is a Member of its Audit Committee. He has been a Director of Reynolds Metals Co. since 1994. He serves as a Director of Illinois Tool Works Inc., Lyric Opera of Chicago; CPC Corporation; Business Round Table; Evanston Hospital; National Association of Manufacturers (NAM); Trustee of the Manufacturers' Alliance for Productivity and Innovation (MAPI); National Trustee of the Boys and Girls Clubs of North America, Midwest Region. He served as a Director of Premark International Inc. from 1990 to November 1999. He served as a Director of Union Carbide Corp. from 1996 to 2001 and was Chairman of the Audit Committee and Member of Compensation, Management Development, Finance, Pension, Health, Safety and Environmental Affairs Committees Mr. Ringler earned a Bachelor of Science degree in Business Administration in 1967 and an MBA degree in Finance in 1968 from the State University of New York.
