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Though former CEO Mark Hurd bolted for H-P, the Dayton, Ohio, computer-services conglomerate has been cruising behind the strength of an efficient data-warehousing business. In fact, NCR's customer services unit, ATM business, and data-warehousing total nearly 75% of the company's revenues.

But the real gem sparking NCR's growth has been its automated teller machines and point-of-sale terminals. NCR is the leading provider of self-service technology for the retail, travel, and banking industries. Last year, its systems handled 23 billion self-service transactions across an installed base of 450,000 machines. Airline kiosks and check-out terminals at retailers such as Home Depot are saving those customers millions of dollars, while boosting NCR's bottom line. The new technology made up 14% of NCR's $6 billion in sales in 2004. Look for 2005 and beyond to be fueled by this up-and-coming biz.

Company Info

Revenues* $6 BILLION
Revenue Growth 6.8%
Return on Equity 15.9%
Total Return51.9%
Profits* $325 MILLION
All figures are for the most recent available 12 months.

* Latest available data for the 12-month period ended Dec. 31, Jan. 31, Feb. 29, Mar. 31, or Apr. 30. For companies that do not report quarterly, the most recent annual data were used.

Data provided by Standard & Poor's Compustat, BusinessWeek

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Company Snapshot

NCR Corp. and its subsidiaries provide technology and services that enable businesses interact, connect, and relate with their customers worldwide. It operates in seven segments: Data Warehousing, Financial Self Service, Retail Store Automation, Customer Services, Systemedia, Payment and Imaging, and Other. Data Warehousing segment provides database, data mining, and analytical applications; hardware; and consulting and support services. Financial Self Service segment provides self service technologies, such as automated teller machines (ATMs), cash dispensers, and software solutions, including the APTRA application suite to financial institutions, retailers, and independent deployers. Retail Store Automation segment provides retail-oriented technologies, such as point of sale (POS) terminals, self-checkout systems, self-service kiosks, bar-code scanners, software, and services to retailers worldwide. Customer Services segment provides maintenance and support services for NCR’s solutions, as well as various third party companies. Systemedia segment develops, produces, and markets a line of printer consumables, including paper rolls for ATMs and POS workstations, inkjet and laser printer supplies, thermal transfer ribbons, labels, ink ribbons, laser documents, business forms, and retail office products. Payment and Imaging segment provides end-to-end solutions for both traditional paper-based and image-based check and item processing. Other segment primarily relates to the resale of third party computer hardware, and related professional and installation services. The company sells its products and services through direct and indirect sales channels. NCR has operations in the United States, Europe, Middle East, Africa, Japan, and Asia-Pacific. The company was founded in 1884 by John H. Patterson under the name National Cash Register Co. and changed its name to NCR Corp. in 1974. It's headquartered in Dayton, Ohio.

No. of Employees


Data provided by Capital IQ
James M. Ringler

James M. Ringler

AGE: 59


Interim Chief Executive Officer and Director

CEO Bio >

Total Compensation*


Total Value of Options**


Degrees Held

State University of New York (BS, MBA)

* Latest available fiscal year
** The sum of the net value of options exercised and held in the latest available fiscal year

Key Executives

James M. Ringler, Eric Berg, Peter Bocian, Gerald Gagliardi, Jonathan Hoak, Michael Koehler, Mark Quinlan, Lee Schram, Keith Taylor, Christine Wallace

Board Members

James M. Ringler, Lars Nyberg, Edward P. Boykin, Mark P. Frissora, Linda Fayne Levinson, Victor L. Lund, C. K. Prahalad, William S. Stavropoulos

Data provided by Capital IQ
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