Top 50 Corporate Giver

United Parcel Service (UPS)


Kristin Petrella

Foundation program:

The UPS Foundation
97 % of giving is through foundation

Signature program:

Employee volunteer signature program: Neighbor-to-Neighbor; and Signature program: Volunteerism Impact Initiative
At the center of UPS's philanthropic outreach is its global employee volunteer program, Neighbor-to-Neighbor. Through Neighbor-to-Neighbor, UPS employees organize food drives, work in soup kitchens, mentor troubled youth and help to improve communities around the world. This program is part of an ongoing company-wide effort to heighten awareness for community needs, promote the importance of volunteerism and mobilize UPS employees and their families to serve as volunteers. The program is administered through each district's "Neighbor-to-Neighbor Captain," a UPS employee whose responsibilities include matching employees with appropriate volunteer opportunities based on their skills, interests and time availability. In 2004, volunteers logged 344,564 hours through the program.
Through its Volunteer Impact Initiative, UPS demonstrates an ongoing commitment to effective volunteerism. The UPS Foundation has granted more than US$12 million to enable some of the nation's premier nonprofit organizations to more effectively use volunteers' time, talents and energy to make a difference in their communities. By supporting projects related to technology, staff training and professional development, and evaluation, these national and local nonprofits have strengthened their capacity to recruit, manage, recognize and retain volunteers.
In addition, UPS sponsored the first-ever national study of volunteer management among nonprofits, called the Volunteer Management Capacity Survey. It involved detailed surveys of almost 1,800 nonprofit organizations and focused on how nonprofits recruit, engage and manage volunteers and what value volunteers add to social service programs.
Lastly, to expand its global commitment to volunteerism, The UPS Global Signature Program with World Association of Girl Guides and Girl Scouts (WAGGGS) was established to enhance volunteer programs for thousands of girls and young women in three countries. In 2004, UPS awarded the World Bureau of WAGGGS a US$1.5 million grant over three years to develop programs and facilitate knowledge sharing in China, Malaysia and Mexico.

2004 cash donations $ 39,700,000
As pct. of revenue 0.1 %
As pct. of earnings 0.8 %
Change since 2003 -0.3 %
Change since 2002 3.4 %

2004 in-kind donations $ 1,200,000
As pct. of revenue 0 %
As pct. of earnings 0 %
Change since 2003 102.7 %
Change since 2002 512.3 %

Projected increase/decrease increase

 Favored Issues
  arts   education   community development   health care   international
  Arts   Edu   Comm   Health   Intl

   Other / specifics:   Hunger alleviation

 Major Objectives

Following an extensive review in 2002 of how UPS could be more focused and strategic in its giving, The Foundation developed a Global Giving Approach that builds on the three focus areas to which it has been committed over the past 15 years - hunger, literacy and volunteerism. The Global Giving Approach applies strategies (see below) that build on UPS's business strengths and allows UPS to share expertise with others. These strategies were developed because UPS believes they are the most effective ways for the company to create positive social impact and long-term solutions to community challenges.
The four giving strategies we employ are: effective volunteerism, leadership, operations and sustainability. Effective volunteerism includes community investments that strengthen the ability of nonprofits to recruit, train, use and retain volunteers more effectively and efficiently to meet their missions. The leadership strategy includes activities that provide nonprofit leaders with the training and tools to help them be more innovative and entrepreneurial. Operations emphasize managing and providing resources for operational efficiency, which builds on UPS's core business focus and depth of expertise. Sustainability provides resources to help nonprofits develop and sustain high quality service by diversifying funding sources and leveraging those resources in new ways.