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Innovation Lessons from Alessi

Posted by: Reena Jana on August 10, 2009

Recently I met with Matteo Alessi, Trade Marketing and International Development Director at Alessi, the maker of beautiful and functional housewares. He was in New York to unveil his (family’s) company’s newest products. We caught up at the Alessi store in SoHo, amid the new items. He said that the company was offering 200 new products in the fall, more than it has ever introduced in one season. Usually, the company offers 150-200 over an entire year. While this seems like an ill-timed tactic, Alessi says that it was fully intentional and actually in reaction to the worldwide economic downturn.

“We worked harder to create more products. We wanted to show our strength,” he said. “The best thing for us to do was invest in innovation at a moment like this.” In other words, the company is using the recession as a time to outpace its competitors, and be ready for when consumers might start spending again.

As I was speaking with Alessi, the designer Dror Benshetrit, who created a lovely new, highly “interactive” trivet for the new Alessi collection (see below), chimed in.


"Alessi is a company that is about longevity, and about pushing innovation in the long term by reinventing the past," he said. "The role of design is to be a forecaster. The approach stays the same" even when market conditions change, he suggested. That's because designers, and companies like Alessi that are very focused on design, are thinking about more than the current economy. And that's another lesson that perhaps executives in any industry might want to remember.

"Companies that focus on ROI [returns on investment] are thinking about the short term only," Alessi said. "But we take an approach of commitment to creating products that people invest in, goods that will last. We're not distracted by the short term."

Of course, Alessi [the company] can execute such a strategy since the firm is privately held and family owned. Still, Matteo Alessi says that the company asks that anyone bearing the Alessi name has to prove their worth before entering the business. In other words, they have to prove that their judgement is sound.

"You have to have a master's degree and work outside the company for at least two years," he told me. "Even then, you're not guaranteed a job with Alessi."

Reader Comments

Sergei Dovgodko

August 11, 2009 1:12 AM

The next challenge for Alessi should be designing a decent tea kettle. Apparently designing tea kettle is more difficult then designing the next Ipod. Less stuff to work with.

susan szenasy

August 12, 2009 12:15 PM

It's instructive to note the relative optimism coming from Italy, as opposed to the gloom and doom of American manufacturers. Maybe it's because design and innovation are the lifeblood of Italian industry while our life blood only runs in green (dollars), not in the vital red of creativity. Green (in this case representing profits alone and not environmental awareness), is not a healthy color.

laura guido-clark

August 12, 2009 1:15 PM

It is refreshingly appropriate in this time to switch the energetic to an optimistic outlook which breeds innovation and relevance. Alessi's focus is the PRESENT moment. They take risk and often infuse a sense of humor that is desperately needed.

Joy B

August 12, 2009 5:04 PM

Bravo to Alessi! You cannot starve your way to prosperity. You must think, create, and deliver useful, beautiful, long-lasting products people love.

[Every time I open a bottle with my Alessi opener is like a little celebration of perfect form meeting necessary function - a treat that only gets better with the wine that follows. Grazie!]

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What comes next? The Bloomberg Businessweek Innovation and Design blog chronicles new tools for creativity and collaboration, innovation case studies in both the corporate and social sectors, and the new ideas that have the power to change the way things have always been done.

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