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Aetna’s Chairman and CEO, Ron Williams came in to see us last week, and BusinessWeek’s Diane Brady put five reader questions to him. In the video, Williams outlines his view of the future of the healthcare industry, and tackles reader Susan E John’s complaint that Aetna had pulled out of Washington state, leaving her without insurance after twenty years.
What comes next? The Bloomberg Businessweek Innovation and Design blog chronicles new tools for creativity and collaboration, innovation case studies in both the corporate and social sectors, and the new ideas that have the power to change the way things have always been done.