With all the talk of Web 2.0 and brands struggling to find their place within the brave new world of opinionated bloggers and active social networks, spare a thought for companies that seem to have no place whatsoever in the digital realm. And what could be more defiantly analog than notepaper?
Modo&Modo, the Italian producer of Moleskines—those small, distinctive black notebooks with their signature handy elastic band to hold them shut—thinks it has transcended the struggle. The notebooks have become de rigueur for university students and hip designers looking to distinguish themselves in the age of the digital notebook computer. With a new range of "city" notebooks launching in the U.S next month—featuring street maps, local information, and space for users to jot down their thoughts—Modo&Modo has also introduced a series of city-focused blogs.
Its aim is for these blogs to be more than merely a branded Web presence of the Moleskine notebooks. Written and edited by a team of young local writers, there are currently blogs for London, Milan, New York, Paris, and Rome. The European notebooks were released last year, while next month sees the arrival of guides to four U.S. cities—New York, Washington, San Francisco, and Boston. Further blogs will follow.
And while readers can currently only comment on the posts, the idea is that soon they will spin out into wiki-style pages of user-generated content, with travelers, visitors, and locals all contributing tips and information. Tapping into the notebooks' target market of those with an interest in contemporary culture, the blogs talk up art, design, technology, and city life.
Modo&Modo may just be one company that's brave enough to fully embrace the scary potential of available technology (see BusinessWeek.com, 4/17/07, "Executives Remain Wary of Web 2.0").
"We felt that it was important for our brand to connect with the blog world," says Fabio Rosciglione, vice-president of marketing and sales, via phone from the Milan-based office of Modo&Modo, itself owned by SG Capital, which bought it for €66 million ($89.3 million) in 2006. "This is a new kind of marketing policy and we wanted to be a part of it: These blogs are a way to connect the worldwide community to the brand through both the collection of notebooks and the Web."
And, as Rosciglione points out, Moleskine already had a sizable, unmonitored community of fans online. "If you Google 'Moleskine' you can see that we have more than 6 million pages," he says (it's actually 4.95 million). "We support this activity on the Web and wanted to encourage it even more with the City Notebooks, which we see as an analog version of a blog." So really, rather than ceding control, this points to an attempt by the company to take back control of its brand, or at least focus its consumers on a forum of its own creation. "We're starting to connect to all the Moleskine communities, also to authoritative city blogs in every place," adds Rosciglione.
It's not the first time that Moleskine has come up with a creative marketing strategy. In fact, you might argue that its entire existence is based on a blend of truth and creativity. "Moleskine is the legendary notebook used by European artists and thinkers for the past two centuries, from Van Gogh to Picasso, from Ernest Hemingway to Bruce Chatwin," says the pull-out blurb inserted into the back of every notebook.
But while the wording carefully asserts that the company was "brought back" by a small Milanese publisher in 1998, the current notebooks are really in no way connected to those printed way back when by the small French bookbinders.