I’m a big fan of Hello Health, which provides a new social media platform for delivering health care in Brooklyn and its founder Jay Parkinson. Jay has recently launched a health innovation consulting firm and a blog. In one item, he criticizes the health care reform package moving through Congress as. basically, an atavistic antique. It solidifies corporate control over individual health care rather than empower people to design their own. I totally agree.
Here is what Jay says about the structure of Hello Health. It’s a Gen Y, social media approach to getting health care.
“I started a practice in NYC on September 24, 2007:
patients would visit my website
see my Google calendar
choose a time and input their symptoms
my iphone would alert me
I would make a house call
they’d pay me via paypal
we’d follow up by email, IM, or videochat
This concept became Hello Health via a partnership with Myca so other doctors could practice this way. Hello Health is a mixture of secure social network and electronic medical record that enables doctors and patients to connect both in their office and online via email, IM, and video chat.”
Does this sound good to you, as it does to me? Does it sound like the present, if not the future? Is there anything in the forthcoming health care legislation that promotes delivery of health care service via social media? Let me know.
And yes, Brooklyn is now the center of innovation in America—first music, now health care. Innovation is socio-tech (are we moving this discussion forward Don?).
Want to stop talking about innovation and learn how to make it work for you? Bruce Nussbaum takes you deep into the latest thinking about innovation and design with daily scoops, provocative perspectives and case studies. Nussbaum is at the center of a global conversation on the growing discipline of innovation and the deepening field of design thinking. Read him to discover what social networking works—and what doesn’t. Discover where service innovation is going and how experience design is shaping up. Learn which schools are graduating the most creative talent and which consulting firms are the hottest. And get his take on what the smartest companies are doing in the U.S., Asia and Europe, far ahead of the pack.