I’m on jury duty. It’s an important duty and I do it every time I’m called. Juries provide one of the few opportunities for people from all over the social spectrum to work together to accomplish an important goal. I love being part of the conversations in the room and hearing and seeing how other people see complex situations.
But we really need mayors around the US to hire designers to make the jury duty experience a better one. Most court houses are like so many hospitals and high schools—old, confusing, threatening, boring—they just suck the energy out of you. Signs that make no sense, big, crowded rooms, long waits, bad food, long lines. It doesn’t have to be this way.
Some simple signage, information kiosks, decent software, wifi and pagers could solve much of the problem without spending huge sums building new edifices.
Mayor Bloomberg, design a better jury duty experience please.
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