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The tragedy that unfolds periodically and without fail in the Middle East is on display once again. We know the history. We know the facts. We know the emotions—fear, anger, pride, revenge. What appears to be missing is one other emotion—empathy. Understanding and feel for the “other” one. The heart and soul of design is empathy. We often talk of applying design thinking to social and political problems. If ever there was a problem that needed an empathetic approach, it is the one we see on our TV screens today. I have not a clue on how to connect the dots of war and design, conflict and empathy, but surely it is something we should ponder.
Want to stop talking about innovation and learn how to make it work for you? Bruce Nussbaum takes you deep into the latest thinking about innovation and design with daily scoops, provocative perspectives and case studies. Nussbaum is at the center of a global conversation on the growing discipline of innovation and the deepening field of design thinking. Read him to discover what social networking works—and what doesn’t. Discover where service innovation is going and how experience design is shaping up. Learn which schools are graduating the most creative talent and which consulting firms are the hottest. And get his take on what the smartest companies are doing in the U.S., Asia and Europe, far ahead of the pack.