It’s fiting that Boingboing, one of the great blogs, references Peter Drucker’s passing. Drucker was known for virtually creating the science of management but managers usually didn’t listen to him. Why? Because Drucker focussed on workers and employees as much as managers. He championed their value and efforts within the corporation. They were not a cost but a resource, Drucker said time and again. Drucker saw employees as part of the creative process. He saw them as valuable in a way that managers often didn’t.
The new Drucker is CK Prahalad. His work on co-creation and the bottom of the pyramid is seminal in a world now being nudged by Google, Yahoo and others toward collaborative work, the wisdom of crowds and, most importantly, the morphing of consumer into producer. The same respect Drucker insisted we show to employees as creators inside corporations, we must now show customers as co-creators of products and services. These customers may be at the top of the pyramid, sitting in suburbs remixing their own video and music on G4s or in Indian villages, informing the computer and software makers of America and Europe just what they need and want.
No wonder that many innovation blogs, are testifying to Drucker’s immense importance.
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