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And it has encouraged local entrepreneurs to offer shared "village phones" to people who can't afford their own handsets.
Other companies operating in sub-Saharan Africa have followed similar strategies. Among the regional success stories are South Africa's MTN (MTNJ.DE), Luxembourg-based Millicom (MICC), and Netherlands-based Celtel, now a unit of Kuwait's Zain (ZAIN.KW), which competes with Safaricom in Kenya. All got a boost from the introduction of low-cost handsets designed for emerging markets by Nokia (NOK) and other handset makers (BusinessWeek, 2/7/08).
Today, Safaricom commands more than 70% of the Kenyan mobile market. The company reported profit of $223 million in the fiscal year ended Mar. 31, a 15% increase compared with a year earlier, on sales of $987 million. Even though the market is getting more crowded, there is still room for growth. In addition to existing competition from Celtel, a third competitor, Zimbabwe's Econet, 49% owned by Essar Group of India, is preparing to launch service in Nairobi and Mombasa in coming months.
After all, only about a third of Kenyans have mobile-phone subscriptions, and the economy has grown 6% or better the last two years. Indeed, the economic growth partly reflects the benefits of bringing communications to a country that until a few years ago had virtually no phone network outside the major cities (BusinessWeek.com, 9/13/07).
Still, prospects for the initial public offering looked shaky earlier this year. After Kenyan President Mwai Kibaki claimed victory in flawed elections, rioting broke out between his Kikuyu tribe and members of the Luo and other tribes who supported opposition candidate Raila Odinga. A measure of stability has returned after former U.N. Secretary General Kofi Annan negotiated a power-sharing deal, but the violence shook Kenya's image as one of the most stable African states.
Among ordinary Kenyans, the IPO got a boost when Odinga, now Prime Minister, urged people to buy Safaricom shares. Foreign investors are watching the political situation carefully, but it hasn't stopped them from putting up money. "People who invest in Africa are used to risk," says John Porter, Morgan Stanley's head of equity capital markets for the Middle East and Africa, based in Dubai.
In a way, the political turmoil demonstrated the resilience of the mobile-phone industry. There were some disruptions of service, but overall, traffic rose as people called to trade information or check on the well-being of loved ones. If the IPO continues to go smoothly, it will provide a strong signal that Kenya is back on track. "It has restored investor confidence in this country. The level of interest in Safaricom is simply amazing," says Humphrey Gathungu, investment manager at Stanbic Investments in Nairobi, a subsidiary of South Africa's Standard Bank Group (SBKJ.F).
The next test will be the performance of the shares once they begin trading June 9. A successful IPO could help pique international interest in African shares, which have already gotten a boost from successful bank IPOs recently in Nigeria, sub-Saharan Africa's most populous country. Angola is launching a stock exchange, and there is talk of telco privatizations in Ghana. Vibrant capital markets would do a lot to attract investment and allow Africa to share the growth that is transforming India and other developing regions.
The Kenyan economy will benefit directly if the government follows through on pledges to spend the IPO proceeds on rebuilding areas damaged in the violence and resettling displaced people. And ordinary Kenyans who have scrounged to buy shares could enjoy a windfall. Grace Murani, who earns $160 a month as director of a small orphanage in Nairobi's Kibera slum, used her savings to apply for shares worth $2,400. She is already dreaming of how she'll spend the earnings. "What I would like to do is build a house," she says.
Ewing is BusinessWeek's European regional editor. Eliza Barclay is a freelance correspondent.