BusinessWeek Logo

Categories: BPO

A Bit of Traction for Rural Indian BPO

Posted by: Steve Hamm on June 03

A year and a half ago, I wrote a BusinessWeek story about an effort by Byrraju Foundation in India’s Hyderabad to establish BPO operations in rural farming villages. I got…

Genpact goes public in a Wall Street hurricane

Posted by: Steve Hamm on August 03

What a time to go public! India’s Genpact, the leading independent business-process-outsourcing company, IPOed on Thursday in the midst of near-panic on Wall Street. I caught up with CEO Pramod…

New Rules for the BPO Industry

Posted by: Steve Hamm on June 26

Essar Group, a smallish Indian conglomerate, acquired a bit of fame earlier this year when Vodafone bought out Essar’s partner in Hutch-Essar, the fourth-largest Indian wireless carrier. Essar now has…

About

The Race for Perfect Book

Innovation is happening everywhere these days. Companies operate without borders to find the best talent and the best ideas wherever they may be. Meanwhile, new business models are arising that just might make it possible to turn large swaths of this contentious world into something approximating a true global village. Tune in for Senior Writer Steve Hamm's dispatches from the intersection of globalization, innovation, and leadership.

The Race for Perfect is available at Barnes&Noble, Amazon, and Borders. Selected chapters are available online. bangalore tiger book

Bangalore Tiger is available at Amazon and Barnes & Noble

BW Mall - Sponsored Links