Posted by: Steve Hamm on October 19
Most of the news out of GE these days is bad. If the stories aren’t about the company’s deeply screwed up credit subsidiary, they’re about the uncertain future of the NBC Universal media and entertainment business. Now, with Comcast apparently on the verge of buying controlling interest in NBC Universal, the key to GE’s future is coming into focus: It’s the company’s core industrial businesses—which make everything from nuclear power generators and locomotives to jet engines, wind turbines, refrigerators, and health care equipment. And, of course, light bulbs.
Fortunately for GE and its investors, CEO Jeff Immelt takes innovation in the core businesses very seriously. Since he took over as CEO from Jack Welch in 2001, he has tripled the annual output of patents and doubled the company’s level of investment in overall R&D. That includes increasing the funding of basic scientific research at the labs from $315 million in 2001 to $555 million last year.
It can take years or even decades for investments in this kind of research to pay off, but Immelt and GE don’t have the luxury of time. They need to see those R&D payoffs in the next couple of years. Otherwise, GE could wind up shivering in Wall Street’s dog house for a very long time and Immelt could be out of a job.
I recently spent a day chock-full of meetings with scientists at GE’s main laboratory in Niskayuna, New York. What I saw there gave me the belief that an innovation-led surge at GE is at least in the realm of possibility. It’s no sure thing. But R&D could save GE.
GE has launched a PR spin campaign around its R&D initiatives. It invited equity analysts up to Niskayuna a couple of weeks before my visit, but got mixed reviews. While Scott Davis of Morgan Stanley recommended the stock after he came back, Sterne Agee analyst Nicholas Heymann, who didn't attend the briefing, warned that "Increasingly, the success of today's technologies can be made or broken by legislative reforms." He has a "sell" recommendation on the stock.
I don't mind being spun if there's real substance behind it--and, in this case, there is.
To me, the main thing that counts in GE's favor is it's thinking really big. A number of its research innovations could reshape entire industries. For instance, it's developing so-called continuous detonation systems for powering aircraft--which it claims could deliver 30% energy savings. A prototype is due out in 2010. "In each of the advanced technology areas, we have advances that will change the world," I was told by Michael Idelchik, vice-president for advanced technology at GE Global Research.
The science GE is working on is quite diverse, from nanotechnology and molecular imaging to organic electronics, sustainable energy, and energy conversion. In addition to Niskayuna, GE has labs in Bangalore, Shanghai, and Munich--and plans a clean energy technology center in Masdar City, Abu Dhabi; and a manufacturing technology center near Detroit. It has 2800 research employees worldwide.
The company attempts to produce advances in science that can be applied broadly across its product portfolio. Business leaders are constantly looking for adjacent markets to the ones they're already in--where they can build on their scientific domain knowledge. That's how GE was able to reinvent sodium battery chemistry and begin quickly developing batteries for locomotives and heavy-duty vehicles.
One of the coolest projects they showed me was a process for manufacturing organic light-emitting diodes (OLEDs)for general lighting applications. The goal is to create lighting that is bright, efficient, cheap, and long lasting. In a pilot manufacturing facility in Niskayuna, they print OLED material on sheets of clear plastic then seal it from air and water. It's a bit like the way a newspaper it printed--with the roll of plastic running continuously through a series of machines. Anil Duggal, the research manager in charge of the project, showed me how durable the end product is. He used a paper punch to poke several holes in a sheet of lighting material. The punch knocked out the light where it cut but left it intact all around. "There are no light bulbs you can do that with! Duggal told me.
He hopes GE will have OLED lights on the market in 2011, but, first, there's a little bit of science to attend to. His team has to improve the efficiency of the light so it matches that of compact fluorescent lights (CFLs). It also has to come up with a better coating for keeping out the elements.
Another intriguing GE research project is in the nanotechnology sphere. Margaret Blohm, the advanced technology program leader for nanotechnology, is experimenting with using nano-materials to prevent ice from building up in jet engines. GE scientists adapted the idea from nature. They studied a lotus flower leaf to understand how the surface of the leaf repels water. Because of the leaf's unusual texture, the tension on the surface of the water droplet is not broken, so it slides off. GE scientists believe that if they can engineer a synthetic surface like this for jet engine parts and wind turbines, the force of the wind will prevent ice from sticking to the surface. That would mean they could make engines that are lighter, using less material and requiring less energy.
As with OLEDs, there's still a bunch of science and testing to be done on the de-icing technology. But these initiatives and several others at the labs seem to be well-along in the development process. Some big-revenue projects seem likely to come down the pike in the next two or three years.
Will GE innovation produce enough revenue growth fast enough? That's still to be proven. But at least GE has made the investments and its moving aggressively. It's possible that a GE turnaround could begin to gain traction as the world comes out of its deep slump.
I surely hope GE can commercialize these innovations. If they don't do it quickly, someone else would. Innovation is now done all over the globe and to stay on top GE and American companies must now work harder and faster than ever before. Good luck
I surely hope GE can commercialize these innovations. If they don't do it quickly, someone else would. Innovation is now done all over the globe and to stay on top GE and American companies must now work harder and faster than ever before. Good luck GE
I will check out the latest trends in consumer and industrial product research and development on the Net...
http://www.ge.com
Excuse me, but the GE upstate NY “research laboratory” is a well known joke. They “playoff” one scientist against another in order to determine who’s productive and who isn’t. They got this idea years ago from Bell Labs (now Lucent) and the technique was later prevalent at Enron. This is the one policy which guarantees that nothing gets accomplished, as most commercial technologies are too complicated for one person.
They also expect scientists to solicit their own funds to perform research. (Yes, that’s right, scientists performing telemarketing.) Most scientist aren’t exactly enamored (or adept) at fund raising. This also takes away any time available for performing useful science. GE was underperforming long before it’s ’07-08 collapse. To explain that, you don’t have to look any further than “GE Research.”
This sounds so familiar to anyone who worked for IBM in the 60's. GE will be THE company of the 21st century if people can just get by the next quarter mentality.
There's an old common sense lesson I learned many years ago working at GE. If a business is making money stay with it. If it's not and you can't turn it around, get out of it and try something else or it will destroy your company. GE made money in the credit business but those days are long gone. It's clearly too stubborn to admit the error. Immelt has had 8 yrs. to turn the company around and he hasn't. Among other public misstatements, he said, "we stand by our dividend". It's time for him to turn the reins over to a more practical CEO.
I am a 12 year employee at GE Research. I work hard to bring new ideas to life. Our leadership challenges us to vet our ideas through a business oriented evaluation process. Much the same way a VC would evaluate several opportunities when placing bets. At GE Research we keep a line of sight to the end customer and we trust the process to maximize our R&D investment.
Gone are the good old days of "open ended" research and sand-box funding.
Also gone are all the other "research labs" which didn't adjust thier operating mode in the 1970's and 80's.
GE is more than 100 years strong and we are always looking for new ways to serve our customers in an ever changing world.
As if this weren’t enough, GE “research” patents are a well hidden waste of money. Most GE patents are "lousy ideas" issued to low and mid-level managers who want to appear technically productive (and also want a few extra bucks in their paychecks). GE should reveal how many of it’s flaunted research patents make the company money and compare that with industry averages. Then send a letter of apology to the stockholders.
To Retiredge76, you are really being to harsh on the R&D department of GE. "A well known joke" you say? I presently work at the R&D and yes you do have to earn your keep and sell your idea. Isn't that a life rule in general? The way this place was run in the 1970's was a joke and GE changed that quick to keep up in the global market. Gone are the days when GE would just through money at you and hope you produce. Yes you do have to sell your idea to get funding. Who better than the person who knows it inside and out? As Herman stated the 1970's and 1980's way of doing things does not work in this day and age. You must produce and speak up! Even if an individual is not the best with giving a presentation or 'selling' it really isn't a big deal. I have seen many times were the presenter did not speak the best english but the idea was good and it sold itself practically. There are alot of great ideas and good things going on here that can make a big difference in this company's future and life in general. Being a disgruntled ex employee who is overly negative and dreaming of a time past is not one of them. Please just stay retired. Calling a company you worked for, provided you a pay check, and most likely have stock in a joke is just not a good idea I would fund.
To Retiredge76, you are really being to harsh on the R&D department of GE. "A well known joke" you say? I presently work at the R&D and yes you do have to earn your keep and sell your idea. Isn't that a life rule in general? The way this place was run in the 1970's was a joke and GE changed that quick to keep up in the global market. Gone are the days when GE would just through money at you and hope you produce. Yes you do have to sell your idea to get funding. Who better than the person who knows it inside and out? As Herman stated the 1970's and 1980's way of doing things does not work in this day and age. You must produce and speak up! Even if an individual is not the best with giving a presentation or 'selling' it really isn't a big deal. I have seen many times were the presenter did not speak the best English but the idea was good and it sold itself practically. Just read the above article! They just vastly inproved the light bulb! There are alot of great ideas and good things going on here that can make a big difference in this company's future and life in general. Being a disgruntled X-employee who is overly negative and dreaming of a time past is not one of them. Please just stay retired. Calling a company you worked for, provided you a pay check, and most likely have stock in a joke is just not a good idea I would fund.
Please, no hard feelings! I just thought the investing public might like to know the truth.
I usually do not post comments to blogs, but I have questions for "retiredge76". Did you actually work at CRD back then (assuming you retired in 1976) and exactly what did YOU do? I have been at Global Research for 37 years. I have a fairly good perspective of the Center and it's history. Research today is not the Research of the 70's. I won't try to explain it to you because I do not think you will listen. No organization is perfect and all of them have plus and minus characteristics. Put simply, you're wrong. Get the correct information before you put your thoughts into words.
As a GE Global Research employee I agree that senior managers try to add their names in the patents files. Further, in the Imaging Technologies group I wonder if proper documentations practices are followed as required by the FDA. If FDA raids the GE Global Research center and finds out that the records for the medical systems designed there are not up to the mark then they could end up shutting the whole of GE - Healtcare. Couple of years back FDA had shut down the unit in SLC, Utah and it costed GE a lot. The Imaging Technologies group is well aware of the drawbacks of the GE scanners sold in the market. Documenting the flaws and rectifying them is a requirement by law. If GE-GRC is not documenting the research done there properly then senior managers like Mark Little show do something about it before it is too late.
I am glad GE is down in price. I am a new investor with 30+ years to retire and I am putting capital at risk investing in GE and its people.
I think The stock will stay depressed for a while but that is fine, At these 17 and under prices its nice. I was able to grab 3100 shares to add to my long term investment portfolio. (I reinvest dividends and covered call premiums as well back into GE)
As if that weren’t enough, a number of the “high profile” GE Research scientists over the years have been frauds. (The thing works in the laboratory, but not when the company tires to make and sell it.) This is small potatoes, right? Wrong! Because of the way the place is run (competitively), many (hundreds of) honest scientists have left for greener pastures because they couldn’t compete “with the big boys.” These people could’ve and should’ve been making money for GE instead of their new employers. It never happened and the now shareholders have been paying for it!

Innovation is happening everywhere these days. Companies operate without borders to find the best talent and the best ideas wherever they may be. Meanwhile, new business models are arising that just might make it possible to turn large swaths of this contentious world into something approximating a true global village. Tune in for Senior Writer Steve Hamm's dispatches from the intersection of globalization, innovation, and leadership.
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