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Data Mine A collection of info nuggets from Business Week e.biz.     2000  1999 1999 March   April   May   June   July   Aug.   Sept.   Oct.   Nov.   Dec.
December 1999
Dec. 31		What Went Wrong? Customer-service snafus seem to be smaller than last year, but still not solved
Dec. 30		Shopping Concerns Melt for the Holidays As the holidays approached, Netizens got more comfortable with the idea of e-shopping
Dec. 29		When Do Most People Buy Online? Tuesdays and Wednesdays are the hottest days for dot.coms, while on weekends the reception is cooler
Dec. 28		African Americans Move Online Some 4.9 million African-American adults are on the Net, more than any other U.S. minority group
Dec. 27		Europe's Big Net Phone Future On the Continent, Internet access via wireless phones will take off quickly over the next five years
Dec. 24		At Last, Proximity Matters on the Web Local advertising spending on Net sites is expected to grow to $2.7 billion by 2003
Dec. 23		U.S. Cyber Brands Lead in Europe More than half the top 10 sites visited in France, Germany, and Britain are U.S.-based or affiliates of American brands
Dec. 22		Free Service Only for the Few Jupiter Communications predicts companies will offer free Internet service only to small, targeted groups
Dec. 21		Who's Breaking Through? A lot of what dot.com companies are spending on holiday ads may be wasted
Dec. 20		Online Marketing Etiquette Many cybershoppers may not mind personal questions -- but timing is key
Dec. 17		Wireless on the Rise Wireless phone ownership is soaring
Dec. 16		Free ISPs Start to Take Hold Pioneers like NetZero and AltaVista are expected to rack up 3.3 million U.S. customers by yearend
Dec. 15		Coupon Clickers Storm the Web About 30% of Netizens use online coupons now, and 80% plan to use them more in the future
Dec. 14		Custom Content The number of people who personalized Web pages reached nearly 19 million by July, 1999
Dec. 13		Online Advertising Bonanza Experts are scrambling to revise their estimates of spending on cyber ads
Dec. 10		Revenge of the High-Priced PC? This Christmas may see a brief reversal of the trend toward ever-cheaper PCs
Dec. 9		Voices On! A new study concludes that the electronic voice market is "poised to explode" over the next five years
Dec. 8		Who's Got Time To Surf? The average time spent per person per week online increased nearly 45 minutes in October -- with full-time students racking up the most time
Dec. 7		Calling for Backup The global data protection and management software market is expected to grow to $5.67 billion by 2002
Dec. 6		End of an Era in Browsers Nine companies once battled for browser share. Today, Microsoft and Netscape dominate -- and give the software away
Dec. 2		The Number of Latin Netizens Is Set to Explode Latin Americans connected to the Internet are expected to more than quadruple in number over the next four years
Dec. 1		SurferGurlz Rule Christmas E-Commerce Just as in brick-and-mortar shopping, women are quickly becoming a major force online
November 1999
Nov. 30		Happy E-Holidays Fourteen percent of Americans with Internet access plan to buy gifts online
Nov. 29		Dot.com-ers Are Advertising Like Mad Their spending on marketing and advertising in traditional media outlets has grown sharply
Nov. 26		The New Crowd Going Online Many companies surveyed plan to be online by yearend
Nov. 25		Executive Agenda: Integration Execs aim to put all their applications -- voice, video, data, and Internet -- into one seamless system
Nov. 24		Get Connected: Home Networking Will Soar The number of U.S. homes with gear linking PCs, phones, TVs, and other devices will jump to nearly 6 million in 2002
Nov. 23		Tech Will Boom in the Asia-Pacific Area Demand for technology is expected to grow as economies in Asia and Latin America recover
Nov. 22		E-Commerce Spending Per Employee The finance and insurance industries spend the most, manufacturing and tourism the least
Nov. 19		Small Biz Discovers DSL Digital subscriber line service has emerged as the fastest growing high-speed solution for small and midsize companies
Nov. 18		How Wired Are Our Homes? With high-speed data on the way, the networked home may be at hand
Nov. 17		Most Mass-Market Retailers Aren't Tailoring Their Ads Instead, they're buying general-purpose ads at sites that cater to groups like Christians, gays, or Hispanics
Nov. 16		Market Makers Come on Strong A new breed of portals will transform how business gets done in a host of industries
Nov. 15		Privacy: Does Anyone Really Care? Veteran cyber shoppers know that Web sites collect personal data, but it doesn't bother them much
Nov. 8		The Virtual Gender Gap Men and women surf and shop online in different ways
Nov. 5		Who Gets Helped by IBM's PC Retreat? Direct-seller Gateway could get the biggest lift
Nov. 4		Cater to the Hasty How to hook hurried Web shoppers
Nov. 3		Broadband and Home Networks Go Hand in Hand Networking companies love the potential of broadband Net access
Nov. 2		Cheap Talk The cost of international phone calls is plunging, and electronic exchanges to sell off phone minutes are flourishing
Nov. 1		Who's Really Wired The nation's capital leads the list of America's most wired cities
October 1999
Oct. 29		On the Web, Experience Is the Brand Web shoppers' loyalty is built on the buying experience, and many have already made their choices
Oct. 28		It's Blocking and Tackling Time Online merchants still need to focus on the logistics of getting products to customers
Oct. 27		Service Companies Trump Product Companies Fast-growth service companies get twice the bang out of the Net
Oct. 26		Web Sprawl Just how big is the Web? Try 3.6 million sites and counting
Oct. 25		The Perils of Online Taxes How cybershoppers would change their buying habits if sales taxes were imposed
Oct. 22		Cisco, You've Got Company Its piece of the action in Europe is diminishing
Oct. 21		Play Ball! Sports sites, long among the most popular Web destinations, scored big-time in September
Oct. 20		Japanese Companies Ready for the Internet Age Japan's best prepared, from Sony to NTT
Oct. 19		And the Winner for Best Internet Access Is... Now there's a quantitative way to tell which Internet service provider gives the best service
Oct. 18		Please, Take Over This Task A new study says outsourcing is one of the hottest sectors in tech services
Oct. 12		Being Seen on TV Doesn't Spark Net Sales The most expensive advertising -- TV and radio -- delivered the fewest Internet buyers
Oct. 11		Get Rich Quick IPOs are going gangbusters again
Oct. 8		The Net Spurs More Spending In some categories, the Net sparks additional spending by consumers
Oct. 7		Who Will Get the Loot: The Plumbers or the Content Creators? Today's winners sell e-commerce infrastructure. By 2001, business-to-business e-commerce will topple them
Oct. 6		Are You Being Truthful? Many Web surfers may now be lying about or refusing to give personal info at sites
September 1999
Sept. 30		Conspicuous Consumption The worldwide Net procurement-software market could soar to $4 billion by 2002
Sept. 29		Web Sites Profit from Experience E-commerce Web sites may be more profitable than they appear, especially with time
Sept. 28		The Net Gets Electrified Gas and electricity are ripe for online trading systems
Sept. 27		Untapped Giving U.S. Net users who contribute to social causes do it the old-fashioned way -- offline
Sept. 24		Japanese Women Alter the Face of E-tailing They're changing online priorities in Japan
Sept. 23		The Devil Is in the Details E-commerce companies still need to learn the ropes of logistics, such as wrapping and shipping packages
Sept. 22		Floyd Floods the Net The hurricane generated high traffic to weather sites for days
Sept. 21		Kids Spur PC Sales Schoolkids are pumping up the PC business and could do the same for home networking
Sept. 20		Giving It Away Online Not many are using the Internet for philanthropy
Sept. 17		The Most Popular Hangouts on the Web What's hot in cyberspace is constantly changing. Right now, it's sports sites
Sept. 16		The Tech IPO Market Keeps Chugging Underwriters took 195 tech companies public in the first half of the year
Sept. 15		Why Consumers Switch Internet Service Providers ISPs should pay more attention to the basics: Speed and price
Sept. 14		The Difference between E-Leaders and E-Followers Most companies are still in the early stages of rolling out e-commerce systems
Sept. 13		Surprise! The Winner is Yahoo! A portal could be the future leader in online travel services
Sept. 10		Which Java Rocks The most popular programs used to create Java applications are made by Microsoft
Sept. 9		The Online Mortgage Business Is Set to Boom Online originations could hit $155 billion by 2003
Sept. 8		The Last Mile Many still cite privacy concerns as a key reason for not shopping online
Sept. 7		The R&D Disconnect "Product development is often decoupled from business strategy"
Sept. 3		What's Clicking with Finance Banking and trading online are still different worlds
Sept. 2		Demand Is Healthy for Online Insurance Services Health-care consumers want to be able to manage their benefits on the Web
Sept. 1		Web Surfing without PCs More and more people will get on the Net with non-PC devices, especially TVs
August 1999
Aug. 31		A Home Spending Boost from Broadband Fatter pipes in homes will lift Net access along with Web video, music, and info markets
Aug. 30		Who Says Brand Doesn't Count in PCs? The top names in PCs are taking more and more share from the "other" group
Aug. 27		Why They Shop 'Til They Drop Turns out that men and women have different reasons for buying online
Aug. 26		Online Ad Spending Soars Worldwide It could hit $33 billion by 2004, up from $3 billion now
Aug. 25		Geeks in Skirts Say bye-bye to a cyberworld dominated by guys toting arcane software codes
Aug. 24		What Strikes a Chord with Online Music Buyers? Getting CDs from online stores, more than downloading music files
Aug. 23		E-Commerce Eats into Traditional Commerce Why traditional merchants have to hustle to protect their turf
Aug. 20		Think Web, Think AOL It comes to mind most when people are asked to associate a name with the Net
Aug. 19		Online Brokers Get a Thumb's Down in Customer Satisfaction Which brokerage firms have the most satisfied customers?
Aug. 18		B2B Is Where the Action Is Business-to-business E-commerce is set to explode
Aug. 17		More Bucks from Boob-Tube Browsers Where the money will come from as the Web via TV grows
Aug. 16		Fraud.com? Online retailers are seeing little evidence of fraud at their sites
Aug. 13		E-Commerce Explosion Net purchases will go sky-high by 2003 and boost worldwide E-commerce to $1.32 trillion
Aug. 12		IT Services Take Off in Japan Japan's info tech market is expected to grow from $41.7 billion in 1998 to $52.5 billion in 2003
Aug. 11		Are the Brits Open to an E-Yank Attack? Despite their free ISPs, the British show a slower response time to E-mail than American sites
Aug. 10		Where the Boomer Surfers Surf Seven of the top 10 favorite boomer Web sites during the month of June related to travel
Aug. 9		Making Sense of Storehouses of Data The need to analyze the vast storehouses of corporate data is giving rise to the rapid growth in sales of "business intelligence software"
Aug. 6		Online Shopping Drops Is cybershopping finally coming down to earth?
Aug. 5		What I Did on My Winter Vacation The final months of '99 will be grueling for many info tech workers, chiefly those fighting the Y2K bug
Aug. 4		More Execs Get Job-Wise on the Web... Increasingly, senior execs are going online to manage their careers
Aug. 3		Gays Flock to Cyberspace The global gay and lesbian online population is expected to climb to 17.1 million people by 2005
Aug. 2		Travel Dollars up in Cyberspace When it comes to making travel plans, consumers are feeling much more comfy about paying online
July 1999
July 30		The Web Rocks Internet sales of music are expected to exceed $2.5 billion by 2003. But don't expect downloads to knock CDs out of the box anytime soon
July 29		Japan Starts to Catch Net Fever The numbers of ISPs, servers connected to the Web, and Japanese-language Web pages have jumped
July 28		Software Is Hardly a Hit on the Net The market for software sold and distributed over the Net is growing, but not at the expected breakneck pace
July 27		Home-Networking Growth: Two Views Experts say home networking will soar. Which technology is most likely to prevail in the market?
July 26		How People around the World Connect to the Internet from Home Poky analog modems will still be used by 67% of online consumers worldwide in 2002
July 23		PC Sales: Going Down, Down, Down Home-PC revenues are due to begin falling next year
July 22		Swebstakes Web surfers say prizes, rewards, and incentives will get them to buy more goods and services in cyberspace
July 21		How Much of the Web Does Your Search Engine Search? The Net is growing so fast search engines can't keep up. A new study says only one-sixth of the Web is covered, down from a third in 1998
July 20		Consumer Sites Break into the Black E-commerce sites selling consumer specialty products have reached profitability, while most B-to-B sites remain in the red
July 19		College Students Take to the Net Twice as many students now are frequenting E-commerce sites than a year ago, and nearly two-thirds have made an online purchase
July 16		The Web Beats Direct Mail as a Local Ad Medium The Web has edged out direct mail to become the third most popular medium for local businesses to reach prospective customers
July 15		The Price Better Be Right A new survey of people who shop online shows that low price is what they're most concerned with
July 14		Move Over America, Here Come the Nordic Countries The leaders in percentage of Web surfers are rich Nordic countries
July 13		Internet Usage Goes Global As the Net matures, a growing percentage of Web traffic originates overseas
July 12		It Won't Be English Forever Within four years, English-language Web sites could be in the minority
July 9		Companies Plan to Gobble Up E-Commerce Software Within the next six months, E-commerce software will be purchased by 46.7% of U.S. organizations
July 8		Spam I Am Get-rich-quick offers top the list of what 13,000 U.S. E-mail users consider their most frequently received junk postings
July 7		E-Commerce Software Takes Off Sales of E-commerce software are booming -- they could reach $2.8 billion by 2002
July 6		How I Worked over Summer Vacation Some can't resist, others are overloaded, but 82% of 5,000 execs say they work while on vacation
July 5		Health Products Online: Fast Growth, Small Share The growth rate for online drug and health-care sales will soar, but not the market share
July 2		Following the Dollars Web surfers are spending plenty of time sorting out their family finances online
July 1		The Personal Touch Is Still The Best Even in E-commerce, human contact is still the preferred way to go when it comes to customer service
June 1999
June 30		Japanese Households Take to the Net The Internet has been the quickest communications medium to reach 10% of Japanese households
June 29		Small Businesses Take the E-Plunge Mom-and-pop operations will keep getting on the digital bandwagon
June 28		Why Do Business-to-Business E-Commerce? CEOs say access to a broader range of customers beats out convenience and price
June 25		North America Is Net-Happy Nearly half the populace of North America now uses the Internet
June 24		The Customer Is King? Yeah, Right Customer service on the Internet has gone from bad to worse
June 23		Job Surfing Today's job seekers are flocking to the Web--and not just to surf job listings
June 22		How Java Is Perking Most companies that use Sun's Net language write tiny programs for their Web pages with it
June 21		Will Cybershopping Crimp Earthbound Sales? As E-commerce increases, brick-and-mortar retailers should be very worried about an erosion in sales
June 18		The Rx Industry Is Headed for a Net Boom The online consumer health-care market is expected to hit $759 million by 2002
June 17		Mom-and-Pop Online Stores: A Thing of the Past? The E-commerce pie will get bigger, but the slice belonging to local stores will shrink
June 16		High Phone Costs Thwart Netizens Europe's sky-high local phone rates drive up the cost of logging on
June 15		Rating Online Brokers Which online brokers execute trades the fastest?
June 14		Does the Boss "Get It"? North American CEOS, finance chiefs, and CIOs feel more comfortable with the Net than do their global counterparts
June 11		The Country Gets Wired Nearly 60 million U.S. households are expected to have Internet access by 2003
June 10		A Child's Net Kids and teens are expected to become a new growth sector for E-commerce
June 9		Gender Gap Online purchasing tastes display a gender divergence
June 8		Couriers Like E-Commerce Express mail and postal system officials say E-commerce will be the primary driver of growth in their industry
June 7		Webwear Finally Takes Off Despite the difficulties, such as the inability to try things on, shopping for clothes via the Web is catching on
June 4		Web Gap The divide between company intranet postings and what employees want to know
June 3		More Time Online Internet appliances are paving the way to universal access
June 2		E-Commerce Boost to Japan Japan's corporate profitability, which has been dismal, could get a big boost from the Internet
May 1999
May 31		Air Travel Suppliers Are Missing the Boat The airline industry is doing a poor job of convincing travel consumers to use their Web sites
May 28		Is Broadband Coming Sooner Than Expected? Most market researchers expect broadband Net access to roll out fairly slowly. One researcher paints a very different picture
May 27		Privacy Worries Climb Folks are a tad more comfy with buying online. Still, concerns about privacy are up.
May 26		Book Buying Doesn't Inspire Loyalty Online book buyers appear satisfied with their shopping experiences, but that hasn't made them loyal to particular cyber merchants
May 25		Youth Leads the Way The 12-to-24-year-olds had the highest percentage of people who went online from home in 1996. That trend is expected to continue through this year
May 24		Online Trading Will Zoom Heavy traders are rushing to the Internet, driving estimates of online accounts into the stratosphere
May 21		Show Me the Money CIOs at major corporations expect the portion of their tech budget spent on Net-related gear to more than double in two years
May 20		Gambling Web-Style There are approximately 300 gambling sites on the Internet today. The amount of money being raked in is expected to double this year
May 19		Putting the E opn Commerce Longtime online laggards, physicians are using the Internet as never before
May 18		Doctors Are Finally Getting Online Now nearly half of all doctors have a Web site or plan to open one this year, compared with virtually none two years ago.
May 17		Shopping's Up, But Security Fears Lurk Netizens continue to embrace of online shopping. Still, privacy and security remain concerns
May 14		Parenting on the Web On the Web, parents tend to supervise only their youngest children
May 13		Move Over Amazon Specialty-goods sellers on the Net are doing just fine
May 12		Customers Are King in 2000 Improving the delivery of customer service is their No. 1 spending goal for 2000
May 11		Even Tech CEOs Face Internet Challenges Their toughest problem: Keeping the company Web site in good shape
May 10		Hotel E-Bookings Set to Soar Less than 1% of all hotel revenues last year came through Net bookings, but in the next three years, these are set to more than quintuple
May 7		Japan Gets the E-Commerce Bug After lagging far behind the U.S., the Japanese are starting to catch up in electronic commerce
May 6		Top 10 Y2K Concerns When it comes to worrying about Y2K glitches, concerns about tax records rank right up there with nuclear power mishaps
May 5		PC Headaches for the TV Networks TV-watching plummets in households that get more and more plugged into PCs
May 4		Businesses Moving Online Home businesses are leading the march to the Net
May 3		Direct Marketers Make Hay on the Net Leveraging their databases and customer-service experience is paying off
April 1999
Apr. 30		Dig That Digital Music Tunes downloaded from the Internet will become a growth engine for the U.S. music industry
Apr. 29		Cashing in Coupons on the Net Internet users also are getting into the coupon-clipping game -- while surfing the Web
Apr. 28		Measuring Success on the Web Net-only companies look more for customers online, while traditional businesses are more keen on profits
Apr. 27		Different Strokes for the World's Web Folks Regional variations in how people around the globe use the Internet
Apr. 26		Getting on the Radar Screen The best way to drive traffic to a Web site is to swing back to more traditional marketing methods
Apr. 23		Birds of a Feather... Who's chatting with whom online?
Apr. 22		The Roar of the Cable Modem, the Smell of New Cars The Net is increasingly important to car buyers -- but more to gather info than for online purchasing
Apr. 21		Online Banking Grows Bankers, too, are now racing to the Web
Apr. 20		Radio Stations Are Missing Out Online They aren't tapping their E-commerce potential
Apr. 19		Online Buying Jumps It's taking a big leap into the mainstream
Apr. 16		Small Business Opens Its Wallet It'll boost spending on information technology
Apr. 14		Knock Before Entering Where people go on the Web, at work vs. at home
Apr. 13		Are We Ready for Y2K? Senior execs say they have mixed feelings
Apr. 12		Tax Software to the Rescue The returns are in on why people use these programs
Apr. 9		Business Moves to the Internet CFOs see rapidly increasing use of the Internet to sell products
Apr. 8		You've Got Junk Sorting through E-mail you didn't ask for from people you don't know? You're in good company
Apr. 7		Internet Investing: It's a Young Thing Who's snapping up all of those Internet stocks?
Apr. 6		Measuring the Online Audience The online world is becoming more global, but North America still predominates
Apr. 5		Are You Losing Customers? Beware: Net surfers are an impatient lot
Apr. 2		Online Strategy: It's Different How to measure success of cyber initiatives?
Apr. 1		Portals Rule Online News That's where most folks go to get it on the Web
March 1999
Mar. 31		Give Me Something Special What would get more people to shop on the Net?
Mar. 30		The Growing Education Market As schools get wired, online courseware for K-12 is set to take off
Mar. 29		E-Mail Gets Personal It's no longer primarily a tool for work
Mar. 26		Manufacturers Are Getting Online -- Slowly Makers of consumer goods aren't exactly stampeding for the Web
Mar. 25		Demand for Executive Talent Is Strong Demand for corporate execs hit another record in North America
Mar. 24		Companies Discover Online Shopping Forrester Research predicts that companies will buy $220 billion worth of services online in 2003
Mar. 23		Yahoo! Closes In on AOL The race for most-visited Web site is getting closer
Mar. 22		Waning PC Enthusiasm More PC users, but fewer diehards
Mar. 19		Y2K Worries? People see Y2K threat as remote
Mar. 18		The Information Industry A new statistical portrait that reflects the New Economy
Mar. 17		Pricepoint: Book Shopper The price wars rage for online booksellers
Mar. 16		How Fast Is Fast? Best-of-breed E-commerce sites are growing at up to 100% a month
Mar. 15		E-Business Dreams CEOs have big plans for E-business

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