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CLICKS & MISSES By Richard S. Dunham December 31, 1999


Campaign 2000: How the Candidates Stack Up -- on the Web
The Presidential front-runners are trailing the insurgents when it comes to cyber-savvy

As the new year begins, the candidates for President are unpacking their long underwear for the quadrennial midwinter showdowns in Iowa and New Hampshire. But something's different in the 2000 campaign. The Presidential race is being fought not only in the cafes on Main Street but also in cyberspace.

At this point, there's no correlation between position in the polls and the quality of campaign Web sites, since sites of early front-runners Vice-President Al Gore and Texas Governor George W. Bush lag behind those of their challengers. Their sites (www.algore2000.com and georgewbush.com) are respectable but not spectacular. The best is www.forbes2000.com, operated by Republican candidate Steve Forbes. The millionaire publisher may be struggling in the polls, but his site has the professionalism and polish of a first-class corporate site. It's user-friendly, informative, and quite effective at selling its product, Citizen Forbes. A voter can search for Forbes's positions on any issue under the sun, send feedback to the campaign, or check out the latest television spots. While all the major candidates are posting TV ads on their Internet sites, Bush and Gore don't have an easy-to-use search function, leaving voters with a cumbersome task if they want information on an issue that is not at the top of the agenda.

But the candidates who stand to benefit the most from their Web sites are the ³outsider² insurgents in each party, Democrat Bill Bradley (www.billbradley.com) and Republican John McCain (mccain2000.com). Without the institutional advantages of the front-runners, Arizona Senator McCain and former New Jersey Senator Bradley are attempting to use the Internet to put together both grassroots organizations and fund-raising operations.

Thus far, they are succeeding admirably. To date, Bradley leads all of the candidates by raising $1.3 million online, while McCain on Dec. 28 announced that he had reached the million-dollar mark. Gore is close behind with $900,000, Bush trails badly at $180,000, and Forbes is farther back. Only McCain's site tells you how many people have visited, though: McCain2000 scored 141,000 visits in October and more than 340,000 in December, as interest in his candidacy grew. Contributions made online to McCain's campaign zoomed from $3,150 a day in the summer to almost $10,000 daily in December.

 


While McCain and Bradley use the Net to help put together a traditional political machine, Forbes is breaking new ground, organizing "e-precincts"
 

The Internet is even more important for organizing than it is for raising cash, and Bradley and McCain stand to gain from how well they use the Web. Bradley's site is the most aggressive at building grassroots support. It has a Bradley Campus Network for students, a women's support group, lists of local Bradley crusaders, and a "Community Involvement Kit" to help volunteers sell Bradley in their hometowns. For Bradley-maniacs willing to tromp through the snows of Iowa and New Hampshire, the site beckons to "click here and we'll have a local organizer get in touch with you." McCain, a former Vietnam prisoner of war, focuses on two groups: veterans and college students with his "Patriots Interactive" and "Campus Connections" that offer "winter break internships" in crucial early primary states. If the crowds I've seen at some recent campaign events are any indication, McCain's efforts are paying off. His overflow crowds in New Hampshire have disproportionate numbers of young voters and veterans, many of whom are regular Internet users. Bradley has tapped the Web's organizing potential to counteract the Vice-President's huge edge in big-name endorsements and labor backing. Case in point: Bradley organized an entire California fund-raiser earlier this year via the Net.

Forbes takes online organizing a step further. While McCain and Bradley use the Net to help put together a traditional political machine, Forbes is breaking new ground. He is organizing "e-precincts" that allow volunteers to create communities of interest online. These communities can be based on geographical closeness, family ties, or common interests in issues, and the site lets Forbes backers send electronic postcards to friends, family, or other targeted voters. The more than 30,000 people organized online by Forbes will be crucial if he is to ever escape the campaign's second tier.

But a campaign site's ultimate job is to persuade people to vote for their candidate. So who does the best here? Once again, the answer is Forbes.

BIG STEP FORWARD. The Forbes site has an exhaustive listing of his positions on issues, with an easy-to-use search feature. It catalogues his speeches and allows Web surfers to check out television commercials, interactive town hall meetings, and the radio commentaries he offers to stations across the country. Gore also does a bang-up job on issues and biographical information. His multimedia library includes sound bites on major issues, video of campaign appearances, a biographical film, television ads, and made-for-the-Web infomercials. Americans can "ask Al" in an interactive town hall. Forbes's is the best simply because of the sheer volume of material available. But the way both Gore and Forbes have set up this material prevents many users with slow Internet connections from using it.

Bush campaign advisers admit they were slow to catch on to Web campaigning. For months, the Bush site lagged far behind Forbes and McCain, whose site has gone from humdrum to excellent in the past three months. Bush has narrowed the gap, but he has a long way to go. His site is less interactive than either McCain's or Gore's, and, unlike his major rivals, he doesn't make specific appeals to women or young voters. Bush took a big step forward on Dec. 30, when he unveiled a searchable database of his campaign donations -- a voluntary disclosure that is not required by federal law. This kind of public disclosure is likely to become the norm in years to come, and Bush is indeed a trailblazer.

 


For now, the boost underdog candidates get from the Web won't be enough to win them a nomination
 

How useful are these sites to average citizens in making up their minds about the candidates? Answer: very useful, as long as the electorate stays conscious of the true nature of these sites. Undecided voters can search the Web to find out where the candidates stand on major issues. But the sites are really a supplement to other sources of information, not a substitute. One must always remember that the sites, at their best, present skillfully displayed campaign propaganda. Only by watching the candidates in action, paying attention to the debates, and using the sites' interactive features can a voter fully size up a candidate.

As the new century dawns, the Internet is beginning to play a role in Presidential campaigns. Underdog candidates such as Bradley and McCain can get a boost from their campaign Web sites -- but probably not a big enough one to capture a nomination. An apt analogy is to television's role in Presidential campaigns before 1960. Campaign Web sites -- and the Internet in general -- will become increasingly important in American political campaigns. But it probably will take another two election cycles before that major role is realized.

Dunham covers the White House for Business Week.


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WEB POINTERS
Read our review, then try the sites:
Al Gore
George W. Bush
Steve Forbes
Bill Bradley
John McCain






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