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CLICKS & MISSES By Larry Armstrong December 24, 1999


Sending E-Christmas Cards Can Get Very Personal
Who says the Internet is cold and impersonal? At sites across the Web, you can create a different holiday greeting for each friend and even speak your own message to Mom

The shopping is done. The tree is up. The little electric candles are in the windows. I'm ready for Christmas, and with a few days to spare for once. Well, almost ready. Once again I've put off the Christmas cards, that most tedious of holiday chores, until the last minute. Beyond the last minute. Most years I just fudge it. I cheerily call them New Year's cards in those little handwritten notes that have to go on each one. All right, sometimes Groundhog's Day cards.

But friends and family, at least those with e-mail addresses, are going to get Christmas cards on time this year. Emily Post, I suspect, would not approve of electronic greetings that seemingly wing their way through the ether to the recipient, to be called up and viewed once and then left behind forever on some company's hard disk in an anonymous industrial park in San Jose. Too impersonal, she'd say. Not substantive enough for the gift, however token, that Christmas cards are presumed to embody.

RELIC OF THE HALLMARK AGE. But hey, this is the Internet Age, and the beginning of a new millennium to boot. And what could be more impersonal than that relic of the Hallmark Age, box after box of identical cards with your sentiment and your full name stamped in gold? Or worse, the Christmas letters of the Xerox Age that ramble on about charitable work and impressive job changes and the various ills and operations of a gaggle of distant relatives and friends who I've never met?

This way, I rationalize, I can return to a more personal era. I can match up different cards to different friends. The way most greeting card sites work, I can add personal notes, I can personally select the music that accompanies each card, I can edit or rewrite or eliminate the standard doggerel. I can send cards that are really little video games, so that my friends, or more likely their children, can find the lost star or try to hang ornaments on a cartoon Christmas tree. On the most advanced sites, such as Blue Mountain Arts, I can add my own greeting in my own voice. You can't get much more personal than that.

 


A couple of snags: Two days before Christmas the Net is jammed, and Mattel's software crashes my browser
 

As soon as I log on, I'm jolted out of my reverie. At American Greetings on America Online, I click on a tiny picture to preview an animated card to see if it's appropriate. The outline of a card comes up, a ditty starts to play. Then the AOL icon stops pulsating and everything stops loading except for the last chord that made it through, and that keeps buzzing through the tiny, tinny speakers on my laptop no matter what else I try on AOL. I reboot and try again, and then try www.americangreetings.com through my EarthLink account. Sometimes I see a little more, sometimes less, but I'm always left with one damn chord. On the fifth try, I get the whole animation with music, but in fits and starts -- it takes 3 minutes and 40 seconds to fully download.

Then it hits me. The Internet is jammed. It's two days before Christmas, and everyone has the same idea. Later in the evening I try again. It's much faster, but I'm not impressed with the card. The animation looks cheesy, and the message is pretty sappy. I'm reminded of the probably thousands of American Greetings paper cards that I've looked at over the years in drugstore aisles and never once bought. I decide to move on to smaller sites.

The beauty of cybercards is that you can find them everywhere on the Web. They're incredibly popular -- Blue Mountain, the category leader, sends more than a million a day and expects to deliver between 5 million and 10 million on Christmas Day alone. Because they're free, they're not profitable, but they build traffic. Senders go to the site to dispatch them. More important, recipients have to go to the site to pick them up. There, they may be persuaded to send their own, or at least look around a bit.

A quick search on Google, the search engine, turns up a vast selection -- everything from virtual cards from the Holy Land (www.virtualholyland.com) to paper Arabic and Islamic cards (www.middleeastbooks.com). I browse through the selection at www.3DGreetings.com, a site run by toymaker Mattel. But when I click to preview a card, an unexpected download of the site's proprietary player automatically starts, and it crashes my Netscape browser. When I try later with Microsoft's Internet Explorer, it works flawlessly, but I decide not to put my friends' systems at risk.

 


On the Web, Rudolph wrestles Sumo Santa, and Eric Cartman of South Park sings O Holy Night
 

I have better luck at www.Ecards.com. The top pick there is "Wrestling Rudolph," a mini-movie that pits a buffed-up Rudolf against a Sumo Santa. Rudolf wins, and rides off with Santa pulling the sleigh. "A New Millennium. A New World Order," the greeting concludes. I zip it off to a couple of names on my list, mostly those with teenage boys who are into World Championship Wrestling. Another winner is www.audiocard.com, one of the Internet's first greeting card sites, run by Allentown (Pa.) ISP Enter.Net. The animations are simple, but you can choose from 49 different Christmas songs. O Holy Night, sung by South Park's inimitable Eric Cartman, is a good fit for several people I know.

I also like www.ohmygoodness.com, a site run for fun by two Italians and an American. It has a couple of Christmas cards themed to the news. I use "The woman who lived in a tree for two years" to zing a few friends who are a little too environmentally conscious. But I really relish "Guess who stole the Mars Polar Lander" for a buddy who works for the Jet Propulsion Laboratory. I take a peek at www.kinkycards.com after confirming that I'm older than 18. I decide that I can get away with it for a few people.

"HAPPY WHICHEVER." I wind up the evening at www.bluemountain.com, a site that I've been avoiding: From reviews I've read, I thought it might be too saccharine for my tastes. They're wrong. I could have completed most of my list here. I'm very taken with the animated game cards for children, especially the all-weather snowman kit, and there's a convenient link to Blue Mountain's Japanese-language sister site, solving a problem that I struggle with every year. I send a voice greeting -- you pick a card and then call a toll-free number to record your voice attachment -- to my mom, the only person I know who'd really want to hear a disembodied me booming out from her computer speakers. And the interfaith section works for an officemate in a mixed relationship who has been debating for weeks whether he should get a Christmas tree. It's a cartoon of Santa and a rabbi sledding together, and the standard greeting is just right: "Happy Whichever."

That does it for about half my list. Tonight I'll tackle the rest, the ones that haven't sent me an e-mail address. They'll get the customary paper greeting, late as usual. Under the "Noel" I'll simply write "Happy Millennium." The true cognoscenti will understand that this year I'm actually a year early.

Senior Correspondent Armstrong is foolishly hoping to see a White Christmas somewhere near Business Week's Los Angeles bureau.


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WEB POINTERS
Read our review, then try the sites:
Blue Mountain
American Greetings
3D Greetings
Ecards
Audiocard
ohmygoodness.com
middleeastbooks.com
Virtual HolyLand






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