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DATA MINE Nov. 4, 1999

Cater to the Hasty
Web shoppers, it appears, are a hurried, impulsive lot. So giving online shoppers the ability to search and order quickly is the best way to coax them to make purchases. Featuring sale items also prompts impulse buys.

Most useful merchandising tactics
Product search tools 16.5%
Express ordering 15.6%
Featured sale item 13.3%
Discounted shipping 10.7%
Online product review 9.2%
New-product page 8.2%
Online coupon 6.1%
Product recommendation 5.4%
Best-sellers page 5.2%
Personalized site features 5.2%
Club rewards program 3.7%
Gift registry 0.9%
DATA: Bizrate.com 2Q Consumer Online Report
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