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BUSINESSWEEK ONLINE: Business Week ebiz | |||||||||||||||||||||||||||||||||||||||||||||||||||||
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What Strikes a Chord with Online Music Buyers? Despite the recording industry's concerns that the Internet will change the way it does business, forcing it to sell downloadable digital song files rather than conventional compact disks, a July survey by Jupiter Communications finds that purchasers still have little interest in getting their music that way. Instead, the threat is to established music stores, as online retailers siphon off 14% of their sales of CDs, tapes, and albums by 2003.
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MORE NUGGETS E-commerce Eats into Traditional Commerce Why brick-and-mortar merchants have to hustle to protect their turf Think Web, Think AOL AOL has a commanding lead of mind share Online Brokers Fail to Satisfy The companies weren't very good at customer service The Mother Lode Collected nuggets from Data Mine | ||||||||||||||||||||||||||||||||||||||||||||||||||||