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A Business Where The Bosses Took The Pay Cut

Posted by: Cathy Arnst on June 03, 2009

Layoffs, pay cuts, unpaid furloughs—all popular corporate cost-cutting tools during this recession, and all primarily hitting the workers on the floor, not the executives in the corner offices. Pay cuts in particular are growing in popularity, as BusinessWeek’s Jena McGregor wrote last week in Cutting Salaries Instead of Jobs (and I blogged about in March in What Would You Give Up To Save Your Job?). A survey this year by Hewitt Associates found that 16% of 518 large U.S. employers have made salary cuts during the recession, and another 21% are considering one.

And then there is Beth Israel Deaconess Medical Center, one of Boston’s leading hospitals. When CEO Paul Levy learned that the hospital was facing a $20 million deficit this year, he figured he would have to lay off at least 600 staffers, 10% of the total. Most of the targeted workers were struggling at the bottom of the pay scale. But Levy thought first he would try a different approach. He took a 10% pay cut himself and asked all the 13 department heads, many of them world-famous physicians, to make a sacrifice as well. Each donated about $27,000 from their annual pay, coming up with $350,000 in savings. Levy then asked the 1,100 doctors affiliated with the hospital to make a sacrifice, and checks started pouring in, some as high as $10,000 and $15,000, raising another $326,000. He also asked senior management to take pay cuts, and ended 401K matching funds. Perhaps most impressive, he acknowledged that the workers themselves might have some thoughts on saving money, and asked them for ideas. Levy opened the hospital’s books to all the employees, so they would understand how dire the situation, and called a huge staff meeting in the hospital auditorium. There Levy said:

I want to run an idea by you that I think is important, and I’d like to get your reaction to it. I’d like to do what we can to protect the lower-wage earners—the transporters, the housekeepers, the food service people. A lot of these people work really hard, and I don’t want to put an additional burden on them.

Now, if we protect these workers, it means the rest of us will have to make a bigger sacrifice. It means that others will have to give up more of their salary or benefits.”

According to a Boston Globe story, the ideas started pouring in, hundreds of emails an hour:

The consensus was that the workers don’t want anyone to get laid off and are willing to give up pay and benefits to make sure no one does. A nurse said her floor voted unanimously to forgo a 3% raise. A guy in finance who got laid off from his last job at a hospital in Rhode Island suggested working one less day a week. Another nurse said she was willing to give up some vacation and sick time. A respiratory therapist suggested eliminating bonuses.

In the end, Beth Israel came up with enough savings that it only needed to lay off 70 workers.

Beth Israel’s strategy is so unusual that both ABC News and CBS Evening News did features about it. At the end of the CBS report, Levy asked “Why doesn’t this happen more often in America?” Why indeed? Any thoughts?

If you want more insight into Paul Levy’s management strategy, and lots of other fun facts, check out his blog, Running A Hospital.

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Reader Comments

Matt

June 3, 2009 11:55 AM

Why doesn't this happen more often you ask? IMHO, first leadership is frequently absent. I think in this case it was clear people responded to the CEO's leadership - not just words, but actions. The US military isn't perfect, but I think they lead by example more than corporations do. Second, IMHO, perhaps that hospital has created a tighter bond and fostered improved teamwork.

jonmon

June 3, 2009 12:11 PM

Greed.

Jake

June 3, 2009 12:26 PM

Why doesn't it happen more often? Because CEOs would rather lay off people than give up their private jet. Ask Rick Wagoner and the other auto company heads why they were still flying private jets when they came for a handout from taxpayers. If it weren't for the PR nightmare, they would still be flying private jets. It takes a wise, caring CEO to just get it.

James H.

June 3, 2009 12:27 PM

“Why doesn’t this happen more often in America?” It doesn't happen more often because most people tend to be self centered as well as over-valuing themselves immensely. When we heard of layoffs at Anthem I offered up some of these suggestions but they fell on deaf ears and uncaring hearts. Instead of saving jobs we spent 2 months rebuilding a fancier break room and a rather sweet gym downstairs. The real question is why do people act like they are entitled to all of these perks?

Peggy Wilson, Harbor Jewelers

June 3, 2009 12:27 PM

Why doesn't this happen more often?
GREED.

levi

June 3, 2009 12:28 PM

Why does it not happen more? Because I think many CEOs do not look at it that way. They do not see, nor care, about the lower paid employees because they are deemed easily replaceable and therefore expendable. Greed, lack of ideas for such a crisis are also a big reason why.

I applaud this effort and hope many companies follow suit.

Robin

June 3, 2009 12:32 PM

I agree with Matt! It's all about leadership walking the talk! Too bad most corporations and financial institutions from Enron on didn't think twice about their employees or others. Our economy might not be in as big a mess as it is!

DanTe

June 3, 2009 12:38 PM

Paul Levy - got to remember his name. I do believe he is one of 3 GOOD PEOPLE that I know about.

Maybe BusinessWeek can do humanity a favor and compile a list of GOOD PEOPLE. It may even set an example.

Jim

June 3, 2009 12:53 PM

Easy, because everyone is looking out for good old number 1 even at the demise of the rest of the population. The good ol' saying, "What's in it for me?" is the motto of just about anyone you come across these days - let's face it. Its not just the CEOs, its your average everyday Joe looking to get himself ahead and completely disregarding all others (speaking in general terms, of course). It's a cultural thing more than a corporate thing by account of my dealing with average people everyday.

David

June 3, 2009 01:31 PM

It is appalling when management receives bonuses and raises while the staff receive layoffs and pay cuts. As CEO of a small firm (65), I reduced my salary by 50% last August to avoid laying off staff. In September, our staff responded by requesting pay cuts of 10% to 25% in order not to lay off staff. The pay cuts are difficult financially but we feel that we are helping each other. I seriously don't understand the logic behind anyone including CEO's receiving bonuses when the company is performing poorly. Isn't that Business 101?

S. Simon

June 3, 2009 02:16 PM

After several years in Technology companies after a PhD in Physics I came to the conclusion that the management I encountered in academia and industry were selfish, bigoted, misanthropic idiots. As DanTe says I will also remember Paul Levy's name for a long time to come. He is the exception, NOT the rule. One has to remember that the individuals who ran/run companies such as Enron and Exxon to GM and GE are there simply to show that they can declare a profit at all costs, typically at the expense of their employees and the paying public.

SPL

June 3, 2009 03:44 PM

I applaud the action, but am not all that impressed at the sacrifice ... the amount the CEO gave up is almost exactly my total yearly earnings ... if he had gone down to, say, 2 or 3 times my wages (70% to 80% cut), I'd be much more impressed.

IndianRediff

June 3, 2009 03:47 PM

I have been laid off a couple of times. Most recently when I was working for a financial services company.

To me the answer is pretty straightforward. Greed. Bosses want every one of their million dollars while not sacrificing some amounts for their staff. They don't really care about the cogs that do some of the real work.

Enlightened companies are few and far between. And they get branded with the tar brush of socialism.

These days, that appears to be a four letter word.

Srinivas

June 3, 2009 04:02 PM

Thanks to Cathy for highlighting Paul Levy and Beth Israel.

Answering the rhetorical question about WHY is rather obvious, isn't it?

As Oliver Stoned satirized in "Wall Street" in 1988..."Greed is good."

(And greed is propagandized as good in the media, if nobody has noticed by now. It only matters that you're a zillionaire...no one asks, "But did you get successful destroying lives and communities or corrupting public officials with jet-setting "fund raisers" or inserting corporate welfare bailout/handout legislation?" so your otherwise profitable industry makes even MORE monopoly profits, etc, etc...)

BusinessWeek has always shined at pointing out the dichotomy of Big Business. Unfortunately, everyone's not reading BW yet...and the backsliding on anti-trust, money laundering, plainly immoral tax avoidance and other corporate malfeasance continues.

Final point: as we get another round of hysterical, kindergarten coverage about the new Supreme Court Justice nominee, ever notice the minimal attention paid to the BUSINESS-RELATED court decisions nominees have handed down...? The Supreme Court is hugely pro-corporation, anti-everything else if you look at the record...in case you're wondering.

Try watching the riveting documentary, "The Corporation" and then see how you perceive business news...

John Muench

June 3, 2009 04:15 PM

A true leader knows that 'Leadership by Example' is a cornerstone of success. In order to have responsibility, one must allow others to exercise it. In order to be a leader, one must allow others to demonstrate their leadership abilities as well. True leadership is difficult to find because ... many are too busy trying to convince and prove to others, they 'have it' ... as opposed to actually exercising it!

samon

June 3, 2009 04:28 PM

Most economists will say that an across-the-board pay cut is bad for two reasons:

1. It destroys the buying power of those employed thereby artificially inflating the cost of goods and services and debt. (If you have less to spend, everything becomes proportionately more expensive, right?) Therefore, there will be even more downward pressure on the economy as people continue to cut back with even less to spend! Makes sense.

2. It doesn't force businesses to become more efficient and competitive which is exactly what they need to do in order to get the economy rolling again.

Craig K.

June 3, 2009 04:36 PM

Please don't talk about talk about private jets and big shots abusing their position. I work in corporate aviation and in my company everyone took pay cuts, 401K reductions, reduced work weeks and we still lost 20% of our workforce. First off there are no private jets except for movie stars or sports personalities. The planes are corporate jets and they are used by the entire company. These jets allow companies to compete in a global market. If we keep implying corporate jets are excessive, we will lose market and the economy will shrink even more. We need to work with the tools we have and do the best we can. The scapegoat is not the solution.

Ashti. Ch.

June 3, 2009 04:56 PM

I believe Paul Levy has the right thinking cap on. However Mr. Levy is just one individual among the thousands of "leaders" whose primary goals are to maximize the wealth of, not the shareholders, but of themselves. We are unfortunate to be part of an unethical corporate society which lacks the sufficient knowledge of business ethics 101. Enron and Exxon prove the world, not only those who work for them, that unless everyone realizes the principle goal highlighting the company... tragedy will hit and will destroy. And please don't be fooled that size can change that...because as we can clearly see GM is under the sea for now. It is both the responsibility of the CEOs and those under him to help the company move forward. In the case of Paul Levy, everyone pitched in to help save their fellow colleagues from facing Trump's famous line "You're fired." I both admire and congratulate Mr. Levy for his effective method and his determination and sacrifice to his employees in saving their jobs. More of him are needed!

beth

June 3, 2009 05:08 PM

Maybe it is time to watch the Amish. They seem to have the right idea.

jimh

June 3, 2009 06:14 PM

to Samon: Nice strawman argument. Which economists? Not all are created equal. Additionally, the idea that simply by cutting out the bad will instantly put growth back on is very misguided. Regardless if you still have your job, if everyone else around you is going down, you are going to be careful with the money you spend and not make casual purchases - see the savings rate that is now at 6%+.

Until the govt can make people think there will be sustained inflation, people will save - and that is why we are really screwed. To credibly make people believe inflation will occur for some time to come so they become spenders again will require a lot of inflation up front and kill anyone that hasn't positioned themselves accordingly.

A little time with history would serve you well. We are in a debt destruction cycle and it will continue for at least a few more years. Until that is done, forget about the economy going anywhere. At best we are Japan with their lost decade(s).

I'd also say get ready for stagflation again with the amount of money being printed and the debt that is being monetized.

loose

June 3, 2009 06:17 PM

During the Depression the management at HP did the same thing. They declared an across the board 10% paycut in everyone's salary so that no one will be fired. The point is, it depends on management, the people calling the shots, and what they value... but ultimately it depends on our culture as Americans, are we out for ourselves or will we acknowledge that we are a a society? People who depend on others on all strata, management/workers; consumers/producers; VIPs/humans... I agree, the media should report more cases of pulling together than tearing apart (and people should care more about stories of the former than the latter.)

samon

June 4, 2009 11:43 AM

Jimh: Paul Krugman and others. I apologize that my memory isn't was it once was.

The idea is not that cutting out the bad simply starts the economy again. Cutting out the bad and realizing efficiencies can promote innovation which this country is sorely in need of in order to compete.

A little time with history would do you well too. Real wages have not grown when adjusted for inflation in nearly forty years!

Susan

June 9, 2009 01:37 PM

Why doesn't this happen more often? Fearful and unimaginative leaders who don't lead by example. My daughter works at Mr. Levy's hospital. She says he's the real deal, a real "man of the people." I think she's lucky to experience such leadership so early in her career. The rest of us ... still waiting :>)

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In this blog, BusinessWeek’s Cathy Arnst, Diane Brady, Anne Newman, Mauro Vaisman, and Lourdes L. Valeriano, lead a broad discussion of the issues and day-to-day concerns of working parents, offering up interviews with work/life experts, examinations of relevant research, and their personal accounts of bouncing between separate, sometimes conflicting worlds.

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