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Perhaps no company gets bashed more than Wal Mart. They inspire documentaries, satires, musicals, loads of exposes. And their own special section at Barnes & Noble.
In the lemons-to-lemonade department, ceo Lee Scott recently spoke to Stanford B School students about how he listened to the company’s critics to take cues for innovation.
Turns out there is something to be learned from the venom on the web.
Here’s the link: http://www.gsb.stanford.edu/news/headlines/walmart_scott.html
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