Diane mentioned MIT professor Dan Ariely’s new book, Predictably Irrational, last week. For anyone who missed the New York Times piece that caused such a stir (it was among the most popular stories for several days and drew more than a hundred comments on the reader’s blog), it’s worth a read.
I’ve long had the habit of making a decision by trying, in effect, not to make one—i.e., choosing the outcome that left most of my options open. So Ariely’s research (which shows that sometimes the choice that leaves all the options open isn’t the right answer) was intriguing to me. I think far too little time is spent helping managers develop their decision-making tactics—literally one of management’s most essential skills. Anyone out there have their own unique methods for making tough calls?
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