Manipulating your emotions at work

Posted by: Diane Brady on September 8, 2007

Dan Hill of Sensory Logic spoke with me recently for a Video View about his new book on Emotionomics. He talks about facial coding, emotional intelligence, the problem with focus groups (As he puts it: “You don’t go shopping with 12 strangers”) and the growing role of emotions in every aspect of business.

Everyone wants an emotional connection but they often don’t get it. Why? Because people tend to overload their messages and they focus on their own attributes. He gives tips on how make real connections. Check it out.

Reader Comments

Ashwin Gunjal

September 9, 2007 11:53 AM

Dan Hill,

Emotionomics is a brilliant concept which exists since the barter system was introduced or ever since trade came into existence. People have developed their own method of responses or tried imitating others or their role models. Later, they called it Emotional Quotient when they tried measuring the level of EQ of individuals.

Aspiring Manager’s today have excelled however in their ability to understand the people the served and the people who served them. Though the decisions they make are not necessarily the personally well-liked options when there are more than two choices to choose from. In certain cases they are bound to make the wrong choices due to their inability to express their outlook, lack of presentation skills, as well as their low Gut-check. In such conditions the EQ level of the manager is termed to be low or not acceptable. Besides just being focused on EQ, it is also essential to improve on presentation skills and confidence which is gained by practice and experience. I haven’t read the book yet, if you feel these suggestions are valuable you may publish some fine points regarding this in your future editions. It will surely enhance the performance of every performer make his way up through the corporate ladder.

Good luck

Ashwin Gunjal

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How can you manage smarter? Bloomberg Businessweek contributors synthesize insights from the brightest business thinkers, critique the latest management trends, and comment on leaders in the news.

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