Marriott takes training seriously: Employees take 10,000 classes each year.
Internship hiring for 2008 is not complete
Undergrad internships (paid and unpaid)
2008: 380* (to date)
2007: 301
2006: 374
100% of internships are paid, 0% are unpaid.
2007 interns came from the following classes...
10% Freshman
30% Sophomores
50% Juniors
10% Seniors
...and from the following majors:
12% Business
0% Computer Science
0% Economics
0% Engineering
2% Liberal Arts
0% Math
0% Science
0% Undeclared
86% Hospitality and Tourism Management, Hotel Administration, Hotel and Restaurant Mangement, Culinary Management
There is an official summer internship program
Average summer program: 10 weeks
Minimum: 8 weeks
Maximum: 12 weeks
Average hourly wage: $12.50
Average total intern compensation: $5,000
10% of eligible 2007 interns received full-time job offers
83% of interns with offers accepted
Notes: Marriott has internship and entry-level career opportunities in numerous disciplines including hotel operations (e.g., restaurant, front office, etc.), engineering, information resources, sales and marketing, communications, human resources and finance.
Recruited on 68 undergrad campuses in 2007-08.
Made job offers on 68 undergrad campuses.
Applicants for entry-level jobs
2008: 3,218 (to date)
2007: 2,250
2006: 2,200
Entry-level hiring
Entry-level hiring is not complete for 2008.
New hires in:
2008: 285 (to date)
2007: 275
2006: 269
Entry-level hires who were undergrad interns
2008: 35% (to date)
2007: 35%
2006: 35%
Most important characteristics for new hires:
3 Communication Skills
1 Leadership Skills
2 Work Experience
2007 entry-level hires came from the following majors:
10% Business
0% Computer Science
0% Economics
0% Engineering
2% Liberal Arts
0% Math
0% Science
0% Undeclared
88 Hospitality & tourism management, hotel administration, hotel & restaurant management, culinary management% Other
...and are:
15*% African American
8% Hispanic American
10% Asian American
0% Other
33% Total minorities
58% Female
Notes: Statistics in section are recruitment results from University Relations & Recruiting. Other new college grads hired for entry-level positions at various properties, divisions & brands, but data tracking can't be isolated from other new hire data for comparable positions.
Entry-level hires since Jan. 1, 2008 (to date)
Average base salary:
$35,000 to $39,999
0% earn less than $35,000
90% earn $35,000 to $39,999
10% earn $40,000 to $44,999
0% earn $45,000 to $49,999
0% earn $50,000 to $54,999
0% earn $55,000 to $59,999
0% earn $60,000 to $64,999
0% earn $65,000 to $69,999
0% earn $70,000 to $74,999
0% earn $75,000 and above
Bonuses, Overtime & Perks
8% received signing bonuses
Average signing bonus: $2,000
10% received performance bonuses in their first year on job
Average performance bonus, 2007: NA
100% of 2007 entry-level hires eligible for overtime
0% of 2007 entry-level hires not eligible for overtime
Reimburse employees for education expenses? Yes
Do employees become eligible immediately? Yes
Maximum annual education reimbursement: $5,250
Full grad school sponsorship for jr. level employees? No
Partial grad school sponsorship for jr. level employees? No
Time Off
The organization has a Paid Time Off (PTO) Bank
Maximum PTO days during first year: 24
Maximum PTO days after one year: 27
Maximum PTO days after three years: 27
Maximum PTO days after five years: 32
Maximum PTO days after 10 years:32
Flextime is an option for entry-level employees
Health Benefits
Do entry-level hires have access to health plan? Yes
Employees pay part of the cost? Yes
Does health plan provide dental coverage? Yes
Extra charge for dental coverage? Yes
Does health plan provide vision coverage? Yes
Extra charge for vision coverage? Yes
Are same sex partners permitted as dependents? Yes
Pension and Profit-sharing
Do entry-level hires have access to 401(k)? Entry-level hires are given access to a 401(K) savings plan
Max. company match as a percentage of salary: 4.5%
Min. employee set-aside as a percentage of salary to receive max. co. match: 6%
Are entry-level hires eligible for company funded pension? No*
Are entry-level hires eligible for profit-sharing program? No
Other Benefits
Does company match employee charitable gifts? No
Does company pay relocation expenses? Yes
Max. annual relocation expenses? $4,000
Employee Discounts on the following:
Car rentals
Gym memberships
Cell phone service
Cultural events
Hotel/food/beverage/retail*
Notes: Other benefits include Marriott Credit Union, short-term disability (including maternity leave), long-term disability,accidental death and dismemberment insurance, Smoking/Tobacco Cessation Program, Dependent Care Spending Accounts, Health Care Spending Accounts, Employee Assistance Program, free or discounted meals, and transportation programs.
Average entry-level work week: 50 hours
Does average vary by business unit, department? Yes
Entry-level hire work locations...
20% in open work stations
10% in cubicles
70% in shared offices
0% in private offices
0% have no company-supplied work space
Typical dress code
Business Casual
Business
Organization sponsors employee volunteer opportunities
Does organization have fitness facilities on site? Most locations
Training Programs
The organization has a formal orientation program for new hires
Program length: 2 days
Orientation includes the following:
Guest speakers
Diversity exercises
Team building activities
Facilities tour
Benefits overview
'Marriott?s orientation program, ?Enjoy Your Stay,? introduces new associates to company?s history and culture; also gives new associates solid grounding in Guest Service and Relationship Strategy.
$6,400 average spent on training, per new hire, in 2007
There is a formal leadership or management training program that lasts less than a year:
Program Name: Management Development Program, Foundations of Leadership
How do new employees enter the program? Hired into the program
If not hired directly into program, when are most new hires first considered eligible?
Training program runs from 8 to 52 weeks
After completion of program, what percentage of employees receive a raise? 25% to 49%
How much is the typical raise: 5-9.9%
There is not a formal leadership program for entry-level hires that lasts a year or more.
How do new employees enter the program?
If not hired directly into the program, when are most new hires first considered eligible?
Is program rotational?
If so, how many locations or business units does the employee spend time at?
Minimum rotations:
Maximum rotations:
Length of program, in weeks:
Minimum: weeks
Maximum: weeks
After completion, what percentage of employees receive a raise?:
How much is the typical raise:
Does company have formal mentorship program? Yes
7% of entry-level hires participate
5* days of additional training expected
Notes: Marriott associates participate in over 10,000 training classes every year; plus, a wide variety of eLearning and self-paced learning options are available.
Getting Ahead
Three-year retention rate: 50%
Five-year retention rate: 35%
How are raises determined?
Performance
When are most entry-level hires eligible for their first raise?
6 months to 1 year
How are promotions determined?
Performance
When are entry-level hires eligible for first promotion?
One-year anniversary
Evaluations
Frequency of evaluations
Twice a year
Most important characteristics for entry-level hires:
1 Leadership Ability
2 Productivity/Efficiency
3 Teamwork
Min. tenure in years required for job change: 1
Transfer rules: To apply for another position at Marriott, an associate has to have performed satisfactorily in his or her current position, have received no written warnings and be qualified with skills and knowledge for the open position.
Long-Term Prospects
Does position of vice president exist at this organization? Yes
If not, is there a comparable title?
No. of employees who hold VP or similar title: 759
No. of employees with VP or similar title with 20 years plus seniority: 332*
Age of youngest employee with VP or similar title: 32
Seniority of youngest employee with VP or similar title in years: 1
Notes: The average length of service is over eight years for managers. Nearly one-fourth of associates have been with Marriott for over 10 years. Almost 5,000 associates have been with Marriott for 20 years or more.