21. Hyatt

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Hyatt Center
71 South Wacker Drive

Chicago, Illinois 60606

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Undergrad Internships

No. of undergrad internships in:

2005: 200

2006: 250

2007: 250

2006 interns from the following classes:

10% Freshman

40% Sophomores

50% Juniors

0% Seniors

0% Graduates

2006 interns from the following majors:

20% Business

0% Computer Science

0% Economics

0% Engineering

0% Liberal Arts

0% Math

0% Science

0% Undeclared

90*% Other

100% of internships paid

0% of internships unpaid

Is there an offical summer internship program? Yes

Average length of summer program: 12 weeks

Minimum: 10 weeks

Maximum: 13 weeks

Average hourly wage: $10.00

Are interns paid on lump sum basis? No

Average total intern compensation: $5,400

25% of eligible 2006 interns received full-time job offers

90% of interns with offers accepted

NOTE: Other category for college majors includes hospitality students. Students completing internships with Hyatt have first opportunity in regards to our Corporate Management Training program for recent graduates. (Location, program, etc.)

Applicants & New Hires

52 undergrad campuses where employer recruited 2006-07

52 undergrad campuses where employer made job offers

Applicants for entry-level jobs

2005: 4,000

2006: 4,250

2007: 4,000

Entry-level hires

2005: 225

2006: 330

2007: 350

Entry-level hires who were undergrad interns

2005: 20%

2006: 25%

2007: 25%

Most important characteristics for new hires:

1-Communication Skills

3-Leadership Skills

2-Work Experience

2006 new hires majored in:

20% Business

0% Computer Science

0% Economics

0% Engineering

0% Liberal Arts

0% Math

0% Science

0% Undeclared

80*% Other

...and are:

11% African American

9% Hispanic American

5% Asian American

0% Other

25% Total minorities

60% Female

NOTE: The 80% in 'Other' for college majors category are Hospitality, Culinary, Facility Management majors.

Salary & Benefits

Entry-level hires since Jan. 1

Average base salary: Less than $35,000

60% earn less than $35,000

30% earn $35,000 to $39,999

10% earn $40,000 to $44,999

0% earn $45,000 to $49,999

0% earn $50,000 to $54,999

0% earn $55,000 to $59,999

0% earn $60,000 to $64,999

0% earn $65,000 to $69,999

0% earn $70,000 and above

Bonuses, Overtime & Perks

100% received signing bonuses

Average signing bonus: $1,000

15% received performance bonus first year on job

Average performance bonus, 2006: $3,000

100% of 2006 entry-level hires eligible for OT

0% of 2006 entry-level hires not eligible for OT

Reimburse employees for ed expenses?: Yes

Do employees become eligible immediately?: No

Maximum annual education reimbursement: $NA

Full grad school sponsorship for jr. level employees? No

Partial grad school sponsorship for jr. level employees? Yes

Time Off

Is there a Paid Time Off (PTO) Bank? No

If no, total paid vacation days:

During first year: NA

After 1 year: 10

After 3 years: 10

After 5 years: 15

After 10 years: 20

Total paid holidays: 8*

Time off for religious observances: No

If yes, max PTO days:

During first year: NA

After 1 year: NA

After 3 years: NA

After 5 years: NA

After 10 years: NA

Total days off for religious observances: NA

Is flex time available? Yes

Sick, personal days, first year: 6

Health Benefits

Do entry-level hires have access to health plan? Yes

Employees pay part of the cost? Yes

Does health plan provide dental coverage? Yes

Extra charge for dental coverage? Yes

Does health plan provide vision coverage? Yes

Extra charge for vision coverage? No

Are same sex partners permitted as dependents? Yes

Pension and Profit-sharing

Do entry-level hires have access to 401(k)? Yes

3 months to full vesting in 401(k)

Max. company match as a percentage of salary: 4%

Min. employee set-aside as a percentage of salary to receive max. co. match: 5%

If 401(k) match not calculated as percentage of salary, explain:

Are entry-level hires eligible for co-funded pension? No

Months to full vesting in co-funded pension: NA

Are entry-level hires eligible for profit-sharing program? No

Months to full vesting in profit-sharing program: NA

Maternity/Paternity Leave

Maximum Maternity Leave

0 days during first year

6 days after 1 year

18 days after 3 years

30 days after 5 years

Maximum Paternity Leave

0 days during first year

6 days after 1 year

18 days after 3 years

30 days after 5 years

Other Benefits

Does company match employee charitable gifts? Yes

Max. annual company match for employee charitable gifts: $NA*

Does company pay relocation expenses? Yes

Max. annual relocation expenses? $1,500

Employee Discounts

Car rentals

Gym memberships

Cell phone/service

Insurance

NOTE: Paid holidays vary from 6-10 days.

There is no standard policy for company charitable match; Hyatt selects initiatives annually to support (for example, Hyatt matched associate donations for Hurricane Katrina.)

Other employee discount purchasing agreements include complimentary hotel rooms, free meals in most cases, computer, travel, theme parks, clothing.

Work Environment

47 hours worked weekly by entry-level hires on average

Does average vary by business unit, department? Yes

Entry-level hire work locations...

30% in open work stations

10% in cubicles

60% in shared offices

0% in private offices

0% have no company-supplied work space

Does organization monitor e-mail?: No

Does organization monitor Web usage? No

Typical dress code

Business Casual

Formal/Business

Does organization sponsor employee volunteer opportunities? Yes

Does organization offer employee daycare? Not offered

Does organization have fitness facilities on site? Some locations

Training Programs

Does your organization have a formal orientation program? Yes

If yes, how many days is it? 2

Orientation includes:

Guest Speakers

Diversity Exercises

Team Building Activities

Tour of Facilities

Ergonomics training

$3,000 average spent on training, per new hire, in 2006

Is there a formal leadership program for entry-level hires of a year or less? Yes

Ladder Climbers

Do candidates apply directly? Yes

If not, how is eligibility determined? NA

When are new hires first eligible? Within First Year

Is program rotational? No

If yes, number of locations or business units: NA

Minimum rotations: NA

Maximum rotations: NA

Length of program, in weeks: 32

Minimum: 20 weeks

Maximum: 52 weeks

After program, employees offered permanent positions: 50% to 74%

After program, do employees offered permanent position receive raise? Yes

If yes, amount of typical raise: 10-14.9%

Is there a formal leadership program for entry-level hires of a year or more? No

NA

Do candidates apply directly? NA

If not, how is eligibility determined?

NA

When are new hires first eligible? NA

Is program rotational? NA

If yes, number of locations or business units NA

Minimum rotations: NA

Maximum rotations: NA

Length of program, in weeks: NA

Minimum: NA weeks

Maximum: NA weeks

After program, employees offered permanent positions: NA

After program, do employees offered permanent position receive raise? NA

If yes, amount of typical raise: NA

Does company have formal mentorship program? Yes

100% of entry-level hires participate

10 days of additional training expected

NOTE: Training is for service, personal development, safety/risk management, etc.

Getting Ahead

Three-year retention rate: 60%

Five-year retention rate: 40%

How are raises determined?

Performance

Seniority

When are entry-level hires eligible for first raise? Less than 6 months*

How are promotions determined?

Performance

When are entry-level hires eligible for first promotion? Guaranteed upon completion of program; 5-12 months

Evaluations

Frequency of evaluations

Review at midpont and endpoint of training program; also complete synopsis forms at end of each department rotation while in program

Important qualities

1-Customer Satisfaction

2-Leadership Ability

3-Team Player

Min. tenure in years required for job change: 1

Describe any rules that apply: In most cases, an associate should spend 6 months in their role before applying for another role at their current hotel. If they are interested in promoting or transferring to another Hyatt location, the general rule is 1 year.

Long-Term Prospects

Does position of VP exist at this organization? Yes

If not, is there a comparable title? NA

No. of employees who hold VP or similar title: 37

No. of employees with VP or similar title with 20 years plus seniority: 13

Age of youngest employee with VP or similar title: 35

Seniority of youngest employee with VP or similar title in years: 10

NOTE: Entry level employees are eligible for their first raise upon completion of program, or at six months for programs of six months or more.