Until recently, Lloyd's of London was still processing claims the way it had for 320 years—on paper, paper, and more paper
Nice job, CEO Ward: You navigated the potholes of change management well
—Patricia O'Connell
Is "name and praise" a strong enough management technique to effect big change?
In today's troubled economy, government and corporations need to borrow FDR's playbook and truly connect with constituents through Web 2.0, say Peppercom's Steve Cody and Sam Ford
The benefits of—gasp!—being brutally honest about your strengths and flaws at performance-review time
Despite PR posturing, corporate philanthropy is down from 25 years ago. To be taken seriously, companies should pledge 1% of pretax earnings
A running mate should be chosen on the basis of what's good for the nation, not just who will help get Obama or McCain elected
"The top five B-schools in India are pretty decent when compared to the top 10-15 U.S. B-schools. The problem lies with the schools after the top 20-25."
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Not since the Depression have financial difficulties so immobilized spending and credit. Listen to the talk at a diner in Maine
In a tough economy, it's your B players—competent, steady performers far from the limelight—who deserve your attention
The pressure to lift the share price is building. But CEO Jeff Immelt's options are limited
Harvard Business Online's Paul Michelman on what Tiger Woods, chicken soup, and an upside-down ice-cream sundae have to do with Coke
Sometimes the best policy in dealing with other people, whether family, friends, or co-workers, is to help them more and judge them less
Should interviewees assume all their time belongs to the company they're traveling to talk with?
Columnist Hal Sirkin introduces his series covering the enormous challenges and opportunities inherent in a world where commerce and ideas flow between all parts of the globe
How a retired army major's Adaptive Leader Methodology can teach anyone about how to lead and manage others
In new product development, an idea must pass four tests to be truly viable. If your idea fails any of them, move on
—David Stillman and Lynne Lancaster, Generational Tension
It's a brave new networking world. If you're thinking of making the jump to more power, prestige, and pay, be sure to take advantage of it