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A lot of sites have feedback links, asking for your thoughts, but then do nothing about it. That’s not the Business Exchange way. We take each feedback message seriously and respond within one business day to all of your queries, thoughts and comments.
But that’s not all; we actually have a weekly meeting with the BX stakeholders to go over the comments, questions and suggestions we receive. When we receive many similar requests from our users, we give those special attention and find a way to resolve the problems. Often we develop new features from the suggestions we receive from our dedicated users. (See blog posts on saving topics and our enhanced activity pages for examples of your user feedback at work.)
Also, remember that we are still in beta, ironing out all of the kinks, and our users are the best at noting what works and what doesn’t. So take a look around the 1,500+ topics currently available on BX, add your reactions (and Tweet them) and let us know how we can make the site better for you. We know you have some great ideas!
Business Exchange (BX) is a unique site where business professionals can collaborate and network around business topics. BX, created by BusinessWeek, is updated regularly. This blog will keep you in the loop on the latest features, the newest topics and our savvy business users. We'll give you a behind-the-scenes peek at Business Exchange and keep you in the know on what’s buzzing on the site.