Archives: August 2008

A User's Manual: To You

Posted by: Ben Dattner on August 13, Categories:

Your iPhone has one. So should you. Providing detailed instructions on how you operate can be a great dysfunction defuser. In your “Managerial User’s Manual,” you can describe your preferences,...

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Annie McKee, Ben Dattner and Robert Sutton

Organizational behavior experts Ben Dattner, Annie McKee, and Robert Sutton, empower us to take on hellish bosses.

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