Archives: August 2008

A User's Manual: To You

Posted by: Ben Dattner on August 13, Categories:

Your iPhone has one. So should you. Providing detailed instructions on how you operate can be a great dysfunction defuser. In your “Managerial User’s Manual,” you can describe your preferences,...


Annie McKee, Ben Dattner and Robert Sutton

Organizational behavior experts Ben Dattner, Annie McKee, and Robert Sutton, empower us to take on hellish bosses.

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