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The waitlisted applicant's first rule? Follow instructions. If a school says they don't want to receive supplemental materials, don't send them. Admissions Director Thomas Caleel is very clear about Wharton's "no additional materials" waitlist policy, but says that every year, some applicants still send additional information anyway. "I don't view that positively," he says. "There's a lot of other people who have followed the instructions, and so why would we give preference to someone who doesn't?"
Similarly, if a school you're set on attending suggests a way to improve your application, such as retaking the GMAT or the TOEFL, do it. "If someone has the opportunity to retake the test and they don't, it only hurts them," says Soojin Kwon Koh, interim director of admissions at Michigan's Ross School.
At many B-schools, your level of enthusiasm about remaining on the waitlist can also be important. "At Columbia, MIT, and Tuck, it's like fraternity rush," says admissions consultant Sanford Kreisberg of Cambridge Essay Service. "Just another test of whether you deeply fit in or not."
At MIT-Sloan, waitlist manager and Assistant Admissions Director Jennifer Burke says waitlisted candidates should certainly be proactive in showing their commitment to the school. "We want to admit applicants from the waitlist who are going to accept our offer," she says. At the same time, she adds, applicants should be wary of overkill—a sentiment shared by most of her peers in other B-schools admit offices. "Contacting us constantly in an effort to convince us of the sincerity of their interest is not a good strategy," says Peter Johnson, co-director of admissions at Berkeley's Haas School.
As a general rule, checking in every month or so is usually O.K. Every few days? Not so good. Pressuring an admissions committee to make a decision—say by announcing "I need to know by this date"—is another strategy that doesn't go over well, says Michigan's Koh (see BusinessWeek.com, 7/31/06, "When 'Persistent' Becomes 'Pushy'").
Admissions officers also agree that when submitting new information, applicants should stick to info that's genuinely new. Says Neher: "I would only want to hear from them if something has changed: a promotion, or a conference, or a fundraiser that they organized that was successful."
Admissions consultant Graham Richmond of Clear Admit says in some cases visiting a school can be a good way to show them you're interested. "Even if you haven't been promoted, maybe you visited and had coffee with the head of the real estate club, if that's your field of interest, and you've learned some new things that make you even more enthusiastic," he says.
But don't use a school visit as an excuse to plead your case in person, warns Richmond. "Some people do the old 'demand a meeting with an admissions officer,' or just show up on campus asking to sit down with someone, the assumption being, 'Oh, if I can just get five minutes of face time, I'll talk my way in.' Usually it has the opposite effect."
But there are exceptions there, too. At Carnegie Mellon's Tepper School, Admissions Director Laurie Stewart says her office welcomes waitlisted candidates who visit campus. "I try to meet as many waiting-list candidates as possible when they do visit," she says. "Although these meetings are short, I can answer questions about the process and get to know a little more about them."
Soliciting additional letters of support are another gray area when it comes to admissions committees. While some schools appreciate letters that shed new light on an area of an applicant's candidacy, others don't want to be bothered—often because a lot of those letters aren't at all useful in helping admissions committees evaluate someone's candidacy.
Amanda Carlson, a waitlist manager and senior associate director of admissions at Columbia GSB, says candidates should also realize that after a point, there's only so much proactive work that can be done. "What can be so stressful and frustrating for the applicants is that much of the waitlist process is just that—waiting," she says.
Above all, says one former waitlister, Cindy Bo, now a Columbia GSB grad, "Remain optimistic. If it doesn't happen, there's always next year."
Miller is a reporter with BusinessWeek.com in New York.