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Special Report
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slideshow
Special Report
video
Peter Merholz
Peter Merholz is President of Adaptive Path, which he also co-founded. For the last seven years, he's helped grow Adaptive Path from a web design consultancy into a company that helps organizations address experience design challenges of all kinds. He's perhaps most (in)famous for having coined the word "blog."
Recent Articles by Peter Merholz
August 25, 2009
Extend Your Customer Experience Through Social Media
Posted on Experience Matters: August 24, 2009 10:23 AM I'm in Toronto this week on business. Arriving a few days early to play tourist, I tweeted for recommendations ...
June 12, 2009
A Framework for Building Customer Experiences
Posted on Experience Matters: June 11, 2009 2:12 PM In helping a client understand how to reframe their internal conversations to support delivering customer ...
