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Grant McCracken

Grant McCracken is a research affiliate at MIT and the author of Chief Culture Officer (Basic Books).

Recent Articles by Grant McCracken

January 2, 2012

Innovation the Culturematic Way

Create something new and exciting by allowing boundaries between product categories to blur

March 22, 2011

Marketing's Russian Doll Strategy

Posted on Harvard Business Review: March 22, 2011 Marketers are up against it. Mass markets have fragmented into niches. One size no longer fits all. Consumers respond...

January 25, 2010

The Problem of Forced Fun

Posted on Harvard Business Review: January 25, 2010 3:09 PM Visitors touring the Zappos headquarters in Las Vegas are greeted noisily. Staffers blow horns and ring ...

January 7, 2010

How Ford Got Social Marketing Right

Posted on Harvard Business Review: January 7, 2010 12:20 PM Ford recently wrapped the first chapter of its Fiesta Movement, leaving us distinctly wiser about marketing...