January 2, 2012
Create something new and exciting by allowing boundaries between product categories to blur
March 22, 2011
Posted on Harvard Business Review: March 22, 2011 Marketers are up against it. Mass markets have fragmented into niches. One size no longer fits all. Consumers respond...
January 25, 2010
Posted on Harvard Business Review: January 25, 2010 3:09 PM Visitors touring the Zappos headquarters in Las Vegas are greeted noisily. Staffers blow horns and ring ...
January 7, 2010
Posted on Harvard Business Review: January 7, 2010 12:20 PM Ford recently wrapped the first chapter of its Fiesta Movement, leaving us distinctly wiser about marketing...