September 29, 2009
Borrow strategies from one of the world's best business communicators
September 22, 2009
On a recent trip to New York City, I was walking down Broadway just as thousands of people were pouring out of the theaters. They were smiling, laughing, and talking ...
September 8, 2009
Several years ago I trained Home Depot (HD) employees who were designated television spokespeople in their local cities. The company knew that the key to garnering ...
August 25, 2009
Giving truly great presentations requires skill, work, and practice. Giving catastrophic presentations is far easier. So if you want to take the easy way out and look ...
August 11, 2009
Layoffs, scandals, and scams are taking their toll on employees' trust and customers' trust of businesses large and small. But with every presentation, business ...
August 4, 2009
Last month the New York Times ran a front-page story on the health-care debate. The first two sentences read: "What's in it for me? On the subject of health-care ...
July 14, 2009
CNN's Larry King is the consummate interviewer because he listens more than he talks, asks smart questions, and comes across as genuinely interested in people. ...
July 7, 2009
Since 2004, angel investor and Chapman University entrepreneurship professor Richard Sudek has been conducting a series of classroom experiments on the effectiveness ...
June 30, 2009
During a business trip in Reno, Mario Moretti Polegato took a walk in the Nevada desert. His feet began to hurt in his rubber-soled shoes, so he took out a pocket ...
June 24, 2009
Sir Winston Churchill delivered the ultimate pep talk to the world in his first speech as British Prime Minister on June 4, 1940. France had just fallen to Hitler's ...