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Brian Sprague

Brian Sprague is a senior executive with the Accenture Communications and High Tech industry group. He can be reached at brian.m.sprague@accenture.com.

Recent Articles by Brian Sprague

May 15, 2009

Customer Service Is Crucial in a Downturn

In this time of economic turmoil, when companies are fighting to hold onto every bit of business they can, nobody can afford to lose customers by providing substandard...