(page 2 of 2)
The only problem I had in the second row was that foot space was a bit tight.
Leg space in the third-row seats, as always, is tight, barely 30 inches. But it's far easier to get into the Veracruz's third row than it is in most SUVs. The second-row seats slide and fold forward, creating room for you to actually get a foothold as you crawl in. Even my lanky co-pilot was able to get in and out with relative ease.
Another thoughtful design touch that comes in handy if you have kids: Like the Toyota Sienna, the Veracruz has a second, convex rearview mirror under the conventional one that allows the driver to survey activity in the entire cabin, including the relatively distant third-row seats, at a glance.
Hyundai has packed the Veracruz's cabin with noise-deadening materials and anti-vibration gear, making it remarkably quiet at every speed. The company says the Veracruz is quieter at idle than the Pilot, Highlander, and even the Lexus RX350. At highway speed (62 mph), Hyundai figures cabin noise is about the same as in the Honda Pilot and slightly less than in the Lexus.
The Veracruz has a lot of hauling capacity, too. The third-row seats fold down flat, and the second-row seats go nearly flat. Maxmium towing capacity is 3,500 lbs., plenty for pulling small boats and trailers. The main downside of the design is that, as with the Santa Fe, there's only minimal luggage space behind the third-row seats. If you were taking a family trip with several kids, you would probably have to buy a roof rack for your luggage.
The vehicle's main disadvantage is that it isn't much fun to drive. The Veracruz has a slightly more powerful engine than the Santa Fe, and its automatic transmission has a manual shifting mode that's supposed to make it seem sporty. But the Veracruz also is several hundred pounds heavier than the Santa Fe, so acceleration is sluggish. The steering feels squishy, and I sensed a fair amount of body roll going around curves. The ride is smooth, and seemed less boat-like than I remember the Santa Fe being, but road feel is minimal.
The bottom line is that this isn't a driver's SUV like, say, the Acura MDX. Like the Santa Fe, the Veracruz has been heavily focus-grouped. And it has the soft, comfortable ride and easy-steer handling that appeals to suburbanites.
The Veracruz offers excellent value for your money. But Hyundai is moving upscale a little too fast for my taste. The Veracruz would be more attractive if some of its standard equipment were available as stand-alone options, so shoppers on a budget could get the price down. It's also annoying that on the GLS and SE versions, you can only get a sunroof as part of option packages that cost $2,000 or more.
In this category, you have tons of other models to choose from. In addition to the Pilot and Highlander, the possibilities include the Saturn Outlook, the Mazda CX-9, and the Chrysler Pacifica. Some of the rival models are already being discounted: For instance, General Motors (GM) has slapped a $1,000 rebate on the Outlook, and DaimlerChrysler (DCX) is offering $2,500 or more off on the Pacifica. If gas prices continue to rise this summer, as projected, discount of SUV prices will probably be rife across the board.
If you're on a budget, I would consider buying a Santa Fe instead. The Santa Fe isn't all that much smaller than the Veracruz (only 6.5 inches shorter), and its entry price—around $22,000—is five grand lower than the cheapest version of the Veracruz. Plus, Hyundai is offering $1,000 rebates on the Santa Fe through May 31. If you want a sporty SUV at a budget price, another alternative is the Kia Sorento.
However, if you want a loaded-up, smooth-riding midsize family SUV, it's hard to find one at a better price than the Veracruz. Hyundai's quality ratings have soared in recent years. And if anything goes wrong, you always have the company's wonderful warranty, which includes 10-year/100,000 mile powertrain and a five-year/60,000 mile bumper-to-bumper general protection, plus five years of free roadside assistance, to fall back on. But if the available package at your Hyundai dealer isn't exactly what you want, shop around. It's going to be a buyer's market for SUVs all summer long.
Click here to see more of the Hyundai Veracruz.
Thane Peterson reviews cars for BusinessWeek.com.