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Toyota recall just keeps getting uglier

Posted by: David Welch on January 29, 2010

Toyota’s big recall problem just keeps getting worse by the day. The latest blow to the company, which stopped the sale of eight models that it said are “involved in the recall for sticking accelerator pedal,” is that Consumer Reports has suspended its recommendation of the models involved. Over the years, CR has lavished recommendation on Toyota’s cars and trucks in large part because they have been very reliable.

I don’t need to tell anyone that quality is the cornerstone of Toyota’s brand in the U.S. Consumer Reports recommended 27 of Toyota’s 32 models, giving the Japanese carmaker a great gust of wind at its back when it comes to winning converts. That number is now down to 15, though the magazine says Toyota can get the recommendations back pending resolution of the problem.

If that’s not bad enough, there is an even bigger threat to Toyota’s image. The company is no stranger to recalls, but to its credit Toyota has handled them swiftly and kept customers happy. Now that is under fire, too. Energy and Commerce Committee Chairman Henry Waxman said his panel plans a hearing on Feb. 25 to look in to what Toyota knew and when and if the carmaker moved quickly enough with a remedy, according to a story by Bloomberg. The news from Consumer Reports is a body blow, but the government hearings could be worse.

What members of Congress are wondering is if Toyota dragged its feet while sudden acceleration accidents continued to happen. Representative Bart Stupak (D-Mich.) went so far as to say that, “Incidents of sticking accelerators have been ongoing with Toyota vehicles for up to a decade and have led to a disproportionate number of deaths,” Bloomberg reported. That’s a bold statement and just the beginning of the kind of gauntlet Toyota is about to run through.

If the hearings get ugly—and Detroit’s carmakers can attest that going before Congress can be brutal—Toyota could be in for a hammering. Congress is snooping around the last pillar of Toyota’s great name—that it handles problems very well. Even if the hearings conclude that Toyota did a fine job of handling the recall and safety issues, the publicity could raise doubts with car buyers.

So far, consumers don’t seem irate, says Adam Simms, owners of Toyota of Sunnyvale (Calif.) He has almost 100 employees taking calls and he says so long as everything is explained, his customers have been OK with all that has happened. But it’s early days in this drama.

Someday soon, Toyota’s top management will need to come forward and talk to the American public. CEO Akio Toyoda will have to step up, tell his customers and future car buyers that the company has this under control and that it won’t happen again. Toyota has decades of goodwill with the American public for selling them good cars, creating jobs and doling out millions of dollar on philanthropy projects. It’s up to the company to react and keep it that way.

Reader Comments


January 29, 2010 6:20 PM

My wife drives a car with this pedal assembly. For people at Toyota to know the danger but keep quiet until NHTSA investigators counted over 200 crashes caused by this failure is immoral. I'm livid.


January 29, 2010 6:31 PM

It's too bad my mom could not prove and Toyota refused to accept responsibility when her accelerator stuck and caused her to nearly total her 2004 Toyota Camry. If not for a tree she might have hit and killed pedestrians but the tree stopped her car (parking at a bank). The cop took her license away she was so upset that the cop thought she was a crazy lady. Wrong, she re-tested and passed her driving and written exams on the first try! The accelerator tried to stick on me when I went to pick the car up at the body shop and we promptly sold that piece of crap immediately!

Dale Haakenson

January 29, 2010 6:39 PM

Toyota has been given a free pass for far too many years. They have had so many recalls before this as well as serious reliability problems. They have, though, replaced engines, whole cars, whatever it seemed to take to make a customer happy. This current crises isn't a thing about floor mats. It is a systemic lack of system engineering of throttle control and brakes.

In reality, they till now, have done a better job of making a copy of the Detroit cars than the originals. Except for subtle things, like throttle rundunancy, electromagnetic compatibility, brake interlock logic that aren't readily seen to copy that Ford and GM have been doing all along. Toyota is also fast at beating the Detroit automakers to the patent office on technology they didn't even originate.

It is time to buy a Ford. They are the original "Better Idea."


January 29, 2010 6:51 PM

"That's a bold statement..." Not really. It's a predictable statement for a Congressman from Michigan who would like more Americans to start buying more cars made in his state and his district. Toyota has taken a hit but they seem to finally be acting. As for Congress criticizing others for dragging their feet, I recall something about people who live in glass houses.

bisram rampersad

January 29, 2010 7:08 PM

I'm an owner of an AVALON 2008 and upon hearing this fatal problem concerning accelerator sticking problem, I'm very troubled and little fearful in driving at high speed. Because on second inspection of the position of this peddal,it is strange that this peddal when depressed fully, continues downwards passed the mats and floor of the car and down into a 'peddal cubicle'. Of course this can cause conflict with mat, likely keeping peddal trapped by mats in cubicle.
Unlike My previous Nissan Pathfinder accelerator peddal do not even reach the foor, instead there is a specially made Hump that safeguard that peddal from intermingling with floor and mats
So thank You for informing your readers so we can be aware of this problem, and be extra careful in driving the targeted Toyotas models


Robert Laughing

January 29, 2010 7:10 PM

For this very UN-noble achievement, may I suggest he and his inner circle serve as seconds to one another, as they perform a ritualized circle-jerk SEPPU-KU! You've really EARNED THIS, Toad-yota.


January 29, 2010 7:11 PM

Again why is Congress jumping on everything that's on CNN etc, can't they focus on Budget, Debt, Jobs, etc. Hey Apple launched the iPad should they have hearings on why it doesn't have Flash support too?


January 29, 2010 7:12 PM

become a fan of TOYOTA RECALL WATCH on facebook for the latest updates on the recall!


January 29, 2010 7:58 PM

Buy a Ford and this all goes away. No sticky accelerators, no bad economy, no auto bailouts. Just good cars and happy americans with jobs.


January 29, 2010 9:27 PM

I was about to replace my old Toyota when this story broke. My stepson has a Ford he likes. He said he did his research before he bought it. Maybe there's a Ford in my future.

norman ravitch

January 29, 2010 10:00 PM

So, if you cannot trust Toyota whom can you trust? Certainly not any American car maker; certainly not VW or Volvo or any other European car maker. Certainly not another Asian brand except perhaps Mazda or Nissan. I'd stick with Toyota.

Husin O'Bama

January 29, 2010 10:05 PM

Toyota may got a cheap deal outsourcing the accelerators from CTS in India. That is a good thing for comsumers but it would be prudent upon Toyota to have more quality checks before leaving the factory floor.


January 29, 2010 11:59 PM

A pleasure to be the first one to comment on this news. Toyota is in trouble, a serious trouble. If Honda and Nissan can make a case of being very different from toyota except all being a Japan-based company, Honda along with many other Japanese car brand would be in a great danger! I don't think it is a exaggeration. There are plenty of so-called patriots in U.S. want to take revenge on the Jap automakers for badly damaging the Detroit big three. Something is always at stake.


January 30, 2010 12:40 AM

Amazing...if this was a story about GM quality issues it would have a hundred posts by now, all complaining. Every manufacturer has issues, afterall there are 15000 pieces on a vehicle. But let's call a spade a spade. I like the spin they are putting on this that Toyota decided to stop selling these models, but in actuality it was the safey councils that said this was a severe enough issue that they issued the stop sale. Our local Toyota store send their entire new vehicle sales staff home and said it could be quite a while before they are able to sell cars again. I feel so bad for them....there, the feeling passed.


January 30, 2010 2:27 AM

Is it me or the source of the last 2 big Japanese recalls have been American companies? For example, the transmission that were in the 1998-2002 Honda Accords were provided by Delphi.

The pedals in the Recalled Toyotas were made by CTS Corp. The same models in Japan, where they used a different supplier, have no such issues.

Make you think,does it not?


January 30, 2010 7:47 AM

Tracy refiles Toyota suit as whistleblower faces sanctions
9/30/2009 12:46 PM By Michelle Massey, Texarkana Bureau

MARSHALL - A Texas attorney has started to re-file past lawsuits against Toyota after allegations that the company withheld potentially damaging information in more than 300 suits. Meanwhile, the whistleblower, one of Toyota's former in-house attorneys, is facing possible sanctions from the bar.


January 30, 2010 9:49 AM

I am astounded that Toyota has allowed this situation to spin out of control. People who buy Toyotas are especially risk adverse. This type of potential failure may seem ominous to them in spite of the fact that it is likely just a 200 part per million event. Scared customers are rarely rational.

The part of this story which remains untold is that Toyota has a defective design. In most modern cars, if a driver simultaneously presses the throttle and brake pedals, the computer firmware instructs the engine controller to ignore the throttle input and the engine speed immediately returns to idle. That mkes it easy to stop the car.

This is true on all VWs, BMWs, Mercedes-Benz and even Chrysler autos. Toyota needs to recall the cars and update thee firmware to implement this fail safe design. Only then will its risk adverse customers be assured. Meanwhile, its competitors can use this fact to sell against Toyota.

"Oh what a feeling!"


January 30, 2010 10:09 AM

If Toyota says that things are okay with their vehicles AFTER the recall and the "fix" to the acceleration problems, and these same vehicles show more problems in the future, then Toyota will suffer dramatically. If you watch one of the videos available by 'Googling' this- MY LEXUS IS DEFECTIVE, you will see that the accelerator pedal is no longer a "mechanical link" to the fuel-injection system. It's all done VIA computer, according to what was stated in that video, correct? If the 'computer systems' on these vehicles is defective, and Toyota vehicles continue displaying acceleration problems, Toyota might end up like GM & Chrysler, right? Maybe the Japanese government will "bail-out" Toyota in the future, huh?


January 30, 2010 10:57 AM

Akio Toyoda is history.


January 30, 2010 11:12 AM

Just tell the truth. Toyota was stupid enough to use parts made my U.S. union workers. And Toyota will never ever endanger people's lives again by buying shoddy union products again.


January 30, 2010 12:17 PM

I wonder if Facebook is as busy as Twitter, regarding all of the problems that Toyota & Lexus owners are experiencing? If you 'Google' this- TOYOTA TWITTER SLUDGE, you can read all about what's going on, and watch videos about Toyota & Lexus vehicles that were in accidents. Thank You.


January 30, 2010 12:35 PM

Don't forget, anyone can read a poem that was originally posted over a year ago about Akio Toyoda. Simply 'Google' this- MASSACHUSETTS ERECTION POEM, and that will take you to an encore presentation of- "SLUDGE POEM 3". It's about Toyota's President- Akio Toyoda.


January 30, 2010 12:54 PM

"What members of Congress are wondering is if Toyota dragged its feet while sudden acceleration accidents continued to happen. Representative Bart Stupak (D-Mich.) went so far as to say that, “Incidents of sticking accelerators have been ongoing with Toyota vehicles for up to a decade and have led to a disproportionate number of deaths.”

While I AGREE with the above comment, do YOU wonder where this Michigan clown was when Michigan was EXTORTING money from America with garbage vehicles for 30+ years? Where he was when working Americans had to FORK OVER thousands EXTRA, on a rapidly DEPRECIATING clunkers, so UAW freeloaders could sit in a room, doing NOTHING and pocket $70,000 a year? how about the LOUSY gas mileage Detroit said couldn't be improved, and after BANKRUPTCY, miraculously now get 28-35 mpg? Or, where he was when the working Americans had their taxes STOLEN by corrupt politicians, so Detroit could BS us even more?

ANYONE else interested in hearing him answer THESE QUESTIONS?

Peter Bresler

January 30, 2010 1:11 PM

Short of specifically identifying and reproducing the acceleration problem, the only solution is a complete redesign of the accelerator system, probably reverting to a more conventional mechanical system without potential electronic and software glitches.

robert weiss

January 30, 2010 1:24 PM

Part of the fallout from this will be exposing the false positive of "consumer Reports" recommends. In Oct. 2007 CR wrote: "Previously, new and redesigned Toyota models were recommended because of the automaker's excellent track record, even if Consumer Reports didn't have sufficient reliability data on the new model,"

Part of the illusion of Toyota's quality was based on recommends from CR. And CR's recommends were cased on reputation and vapor.

Consumer Reports should fall on the sword for their role in deluding consumers on Toyota quality.

t. macklem

January 30, 2010 1:32 PM

Toyotas quality is second to none. These cars last longer than any other model I've seen as a consumer. Let's not forget that they hold the 'top quality award' at 'consumers report' for twice aas many years as second place.

Ayesha Stampler

January 30, 2010 2:01 PM

Maybe they don't think a good new one models of toyota. Because they already made those all good and great cars in every year

Scott Thomas

January 30, 2010 3:46 PM

I heard about the car pedal recall but had no idea it affected my NON Toyota truck good thing I found more info here
searched for my model (VIN#) and found my Ford truck had been recalled so look out!


January 30, 2010 4:31 PM

Since the US governemt owen a lot of GM it sounds like they are going to trash Toyota to unfairly (easy for politicians to do)gain market share

Gimme a BREAK

January 30, 2010 8:01 PM

Maybe he can get someone with real VERACITY, like that GE guy, who butchered Home Depot, then headed up Chizzler Motors as it went belly up? He's REAL GOOD at blowing smoke up our........

Juan Alcorta

January 30, 2010 10:58 PM

I do not own toyota vehicles, but it is a fact that Toyota has the best quality system in this industry. I think consumers are going to recognize this situation as a bump on the road. I hope members of congress can be fair with this Japaness company. Toyota has been responsible and committed with their customers, in addition Toyota had been committed with the communities in where they have been doing business.

sachin shivapur

January 31, 2010 12:52 AM

Toyota needs to put brakes to meet false TTM targets. Below a certain threshold demanding quality cant be met. Usually mechanical and electronic design undergo the process of FMEA and DRBFM which when done elaborately are taken to affect TTM targets. Due to pressure from top management the engineers end up in sacrificing these very crucial processes thus ending up in a recall

norma jean koehler

January 31, 2010 8:33 AM


Joe Ryder

January 31, 2010 9:51 AM

Toyota is a reputable company building great cars many older models still running well past there prime. The company for some untold reason hit a snag, I'm sure they will get this under control, no one would commit industrial suicide for any reason. I for one know they are not the only company that have had sticking throttles, I had a new Kenworth semi driving in snow storm mountains of Utah what a ride until it finally became unstuck, nothing I could do except guide, could not throw out of gear truck then has mind of its own, at mercy of deep snow. Toyota will fix this Problem.

D. Shanahan

January 31, 2010 9:59 AM

This is more than a marketing game! The most important question is: "Does Toyota have it right?" Have they correctly identified the problem? Several experts maintain that the problem may not be limited to the accelerator pedal but it may also involve a fuel control system. I was just about ready to buy a Lexus 350ES when this story broke. Since I now totally lack confidence in Toyota's willingness and ability to identify and correct serious safety problems, I think I will go with Acura!

ken lewis

January 31, 2010 2:22 PM

give them a break;the best car I ever owned was a toyota Supra,plus the the part was made in USA

Zac Helton

January 31, 2010 2:46 PM

It seems to me that despite Toyota's recent mishaps they are still an overall pretty reliable car manufacturer, however if they do not resolve this current problem very quickly then it could end up being very bad for their name. I'm sure that they will eventually solve the problem but if they do not do so in a timely fashion then it really won't matter. The media will always highlight and make a big deal out of any sort of bad news or big problem that is occuring but when the problem gets solved they hardly ever show it the same amount of coverage. Toyota seems like they know how to deal with these things and they have been very good for the American economy so hopefully this won't hurt their image too much.


January 31, 2010 3:28 PM

I want to pay attention there were no recalls for Toyota cars manufactured using Japanese parts suppliers and sold in Japan. Isn't is an obvious fact American suppliers have not managed high quality control. Toyota has been produced high quality and reliable cars for decades. Believe me Toyota will take good care of customers. It's Japanese custom! Just give a brake for Toyota and wait for their efforts patiently! Imagine if this could happen to American car makers.....

munidas pereira

January 31, 2010 9:04 PM

This is a result of "cost cutters" reducing costs without doing lifecycle analysis (which would include warranty repairs).-AND GETTING BIG BONUS PAYMENTS FOR THE IMNMEDIATE IMPACT ON THE BOTTOM LINE. There is also the great loss of customer satisfaction which cannot be defined numerically but has a long term impact on sales and profits.
My personal experience includes :
1. Manager of a railroad cutting maintenance of rolling stock and tracks -worked in the short term , disaster followed.
2. Company outsourcing a component to a low bid supplier whose products led to a spate of cutomer failures.

rick williams

February 1, 2010 12:03 AM

I work at the Woodstock plant in Ontario that produces the Rav4. I've been reading lies by Toyota that they are first and foremost concerned about the customers with vechicles on the road, and will offer them new part first. Well last week, for 3 days after this recall was announced, we produced almost 1,000 Rav 4s with the new petal assembly in each one. Fact is these new parts were going into cars in the plants before being offered to dealerships to use for existing customers. Shame on Toyota!!!!!!

Husin O'Bama

February 1, 2010 8:06 AM

If owners sues for mental anguish because of dangers to their lives, Toyota could end up like a pauper much like some US automakers.


February 1, 2010 9:51 AM

"Big recall problem","Body blow"? As a thinking American who pays attention, my mind is reeling more from the repitition of empty reporting that is unsubstantiated by any sort of facts. The relentless attacks against Toyota, citing "19 deaths attributed..." are questionable at best. Last I checked, innocent till proven guilty and if these "disproportionate number of deaths" can be proven why haven't they? And, "disproportionate" to what? During the last decade some reports indicate over 20,000,000 vehicles have been sold. How many accidents have occured during the last 10 years because people became confused and hit the gas pedal and not the brakes? And, when in our narcistic history have we ever believed propelling ourselves down roads at high speeds wouldn't eventually, by our or other people's driving errors, lead to death?
Now, I've been following all this and I see a pattern of factoids guoted as proven facts, interposition of photos of vehicles purported to be related to the recall issue, and a host of other subtle and obvious intentional twistings of the American public. I realize that the news is more entertainment than reporting these days and sensationalism sells products, yet if the media is so outraged, why are they still taking a "disproportionate" amount of their advertising dollars from automobile manufacturers? Oh the hypocrisy. We are not all stupid.
Finally, a friend of mine who works for a Toyota dealership let me hear the recording of a hysterical car owner who called because she was falling to pieces over the "deathmobile" she was driving. After calmly walking her through the facts of the recall, he asked a key question, "Which model Toyota are you driving?" To which she responded.....wait for it..."I don't drive a Toyota, I drive a Mercedes...but with the Bluetooth phone in my car I thought maybe it had something to do with the computer and that I could have caught the virus..." Oy Ve!


February 1, 2010 1:09 PM

Wow, I am having similar problems on my lexus and know that these vehicles share the same parts with the camry and highlander. This is something that Toyota overlooked again.


February 1, 2010 1:14 PM

Toyota will be fine. I believe due to growth it became harder to detect errors sooner rather than later. I don't pray for this to happen but it likely will. They need to project size but need to operate much learner like having small team QM for every critical component of a car.

From a marketing POV, regaining trust is the key and to ensure the public of actual systems to prevent errors. Car makers should perfect the quality of the critical components of a car before any other aspects.

These are my general thoughts, Thanks

bucket truck

February 1, 2010 3:28 PM

I bet Ford & Honda are loving this News I bet Ford & Honda are loving this News


February 2, 2010 1:35 AM

Having steadily out muscle other auto makers and achieved the title of "Number One Auto Maker in the World," Toyota grew greedy, arrogant and lazy as the mounting evidence have suggested. The recent debacle over the sticky accelerator pedal shows Toyota has sacrified quality control for immediate profit --the same business path that doomed Detroit's Big3. Instead of using higher priced quality components that are well field-tested, Toyota has elected less than stellar auto parts, apparently. Toyota's miscalculation is due to its management succumbing to the greedy profit-at-the-expense-of-quality mantra that plagues Detroit's Big3 to this day. Unfortunately, Toyota provides further proof that the hearts of auto-makers are easily corrupted.


February 2, 2010 10:11 AM

If the woman who crashed her Prius into a river in Colorado didn't have the floor mats in her car, and she didn't have her foot near the accelerator pedal when it suddenly accelerated, then isn't it safe to assume that there might be a software problem that caused her Prius to suddenly accelerate? Anyone can 'Google' this- MY LEXUS IS DEFECTIVE, and watch the video and hear her story, right?


February 2, 2010 6:29 PM

Toyota issued recall for 2.3 million SUVs,
The NHTSA or national highway safety administration reported about
a hundred incidents of faulty accelerator pedals in Toyota trucks and cars.
These incidents involved seventeen crashes and five fatalities.
You have got to read this article!a real eye opener!


February 2, 2010 6:30 PM

January 30, 2010 02:27 AM

Is it me or the source of the last 2 big Japanese recalls have been American companies? For example, the transmission that were in the 1998-2002 Honda Accords were provided by Delphi."

Delphi does not make transmissions! Honda does, and made the ones for the Accord. Try again.

Toyota Lover

February 3, 2010 1:12 PM

Yea Kueiiiiiiiiiiiiii, we'll all get right on that! We won't mention the fact that in 2000-2001 over 200 deaths were attributed to the Ford Exploder debacle and Wilderness AT tires. Go ahead and do a search for "ford explorer firestone crashes". While you're at it do a search for any car manufacturer and associate it with recall and deaths. Toyota and this current issue doesn't come close to those numbers. You can keep your crap American brand car and I will continue to help employ AMERICAN workers at Toyota plants all over this country. No bail outs or excessive union worker payouts necessary.


February 3, 2010 3:42 PM

This problem will only get bigger because most cars have gone to the "drive by wire" throttle system. The old fashioned accelerator cable was proven over almost a century then the engineers got involved and messed it up. These computerized cars are junk.

Jacqueline Rodriguez

February 3, 2010 6:47 PM

I have had Toyota's before and my Mother drives a Toyota right now. And I think it's such a disrepect that Toyota's top management have not come forward. Where is CEO Akio Toyoda? All this show me is that the Company has something to hide and that makes me very upset. This will be the last Toyota that our family will be buying.

"SHAME ON TOYOTA AND CEO AKIO" and his top managment team.

dylan s

February 5, 2010 8:10 AM

wow some poeple have no idea what there talking about. i respect everyones appinions but i would never trust toyota and i never have. im a ford guy.


February 8, 2010 8:59 AM

Nice Blog!!!
Thanks For Great Information .


February 9, 2010 3:17 PM

Anyone can read a poem about Akio Toyoda that was posted over a year ago, on January 1st 2009. Simply 'Google' this- RIP OFF REPORT WORLD TOYOTA- PEACHTREE, and the poem appears in the 'Updates' section. It's entitled- "SLUDGE POEM 3".


February 12, 2010 7:16 PM

Nice blog!
I have just started blogging!

I have to say that it is a pity for Toyota having had to make this huge recall! It was building a relly solid image...

Ron Eves

February 14, 2010 4:22 PM

As a parents who lost our son in his 3-month old Toyota Tundra we suggest the following.

Google Christopher Eves Komo News 4

Refer to Facebook by searching
Death by Toyota.

Ask why have all these folks been in accidents, both injury and fatal.

Answer, if a math principal is applied such as the common denominator it is not politics just corporate greed.

Also check Facebook for F150 Tundra frame test.

Enough said, Toyota will not participate in downloading the EDR of our sons vehicle in our possession.

Ron & Lori Eves


February 14, 2010 9:21 PM

The only way we the people can stop all the bull from all of these lying CEOs'and politicians is to kick them all out and stop buying all unnecessary items big or small. There is strength in numbers join us. Stop them NOW


February 19, 2010 11:34 AM

just place your floor mats, you imbeciles


February 24, 2010 1:30 AM

I'll make this very short.... For you people that still think Toyota is God, move to Japan, but don't take your american dollars with you. It doesn't seem to bother you to take american dollars and give it to Japan and put americans out of work and then complain about american products..Toyota has been buying off politicians for years and now they got caught..I hope the loss billions..

ford runner

February 24, 2010 12:20 PM

I know lots of ppl with new toyota's and think it is funny that they want to get rid of them, but can't because nobody wants those death traps, not even on a trade, so they are stuck with these japanese traps. i feel sorry for anyone dumb enough to buy a toyota.


February 27, 2010 10:26 AM

hey Boyya....DanTe.....wake up....this is a Toyota design....the parts manufacturers only make them to the design and specs TOYOTA gives them....poor design equals poor and defective manufacture.....garbage in...garbage out....


March 1, 2010 9:07 PM

@AL- You're an idiot. A lot of that money stays here in the states, invested in factories, workers, engineers, designers and yes, suppliers. Japan also buys our TBills, the ones that China threatens to sell. I'm sure you wrap yourself in the American flag when you are shopping in your local Wal Mart. Oh, and by the way, there are more American parts in a Toyota Tundra than a Ford F150. Learn some facts before you spew.


March 10, 2010 11:12 AM

I can't believe all I see written here about Toyota. I've had one since 1996 & my husband before that. They've been better than the US made [and just how many US cars are 100% made in the US???] with little follow up after we purchased them except regular oil changes. And yes, Toyota has factories here and actually hire US citizens. And now the lawyers are getting in the act. UNBELIEVABLE!

John Macnamara

March 11, 2010 9:54 PM

There is no argument that Toyota has built quality vehicles but this latest recall is too big of a safety issue to just ignore. Toyota seems to be doing more damage control with advertising and other things rather than fixing the problem. This isn't a loose wiper arm or a defective radio. This problem has cost several lives and it's been going on for way too long. These cars cannot be driven safely even if only one car might be defective that's enough for me. No ones life is worth the risk.


March 12, 2010 12:35 PM

I just want to say to all of you non- believers, that SUA in Toyota is very real. It has happened to someone I know. In a Rav4, NOT under recall. The vehicle went from practically stopped to approx. 90 mph. Unable to control the car, it rammed a buiding. There are witnesses that heard the engine rev, could smell the brakes, and saw the driver unable to stop the vehicle. They made written statements. Toyota is to come and inspect the vehicle and ordered that it is not repaired until they look at it. No doubt they will not accept fault, I'm sure. I think people should not feel safe in there Toyota vehicles even if you don't fall into the recall perameters. Almost everyone in my family drives relatively new Toyotas, except me. I am worried for everyone of them.


April 7, 2010 10:27 PM

analyze this case from the perspective of management of quality control.your writing should includea brief description of what went wrong with Toyota's vehicles,how Toyota is handling the sitution,what quality issues are involved here and sort of initiatives should undertake in future to upload their brand image?


April 12, 2010 12:37 PM

What infuriates me about the whole Toyota recall issue is that it took the media almost six years to pick up on the problem. This is mind boggling to me! If Ford, GM, or Chrysler has a problem with a friggin` door handle the whole world knows about it shortly after the problem surfaces. It just proves to me once more how import biased the media is. In my thirty year career as a mechanic I have seen evidence of this far too many times. It sickens me. How many of you heard about Toyota recalling all of it`s V6 powered trucks, if memory serves, in `92 because of catastrophic engine failure? I only found out about it because a customer of mine, a staunch Toyota man, happened to accidentally leak it out during a conversation. Otherwise I would never have known. Now Toyota has become so arrogant and self righteous that they can`t even admit there was a problem despite truck loads of evidence and even deaths that have occured because of their negligence. The media has done a fine job of contributing to this problem. It makes my blood boil.


May 18, 2010 11:53 AM

Anyone can 'Google' this- SLUDGE POEM, and read it on the web. Exactly two weeks after it was posted about Toyota's CEO, he quit his position with Toyota. Jim Press, Toyota's former CEO, announced he was quitting his position with Toyota on 9-6-2007. "SLUDGE POEM" was posted on 8-23-2007. Thank You

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