Karen E. Klein

Bio

Karen E. Klein is a Los Angeles-based writer who covers entrepreneurship and small-business issues. E-mail your questions to Klein to get specific advice from experts in her twice-weekly columns.

Your Small Business Questions, Answered

Send us your questions on challenges you face in your business. Journalist Karen E. Klein will interview experts and distill their insights into answers.

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Karen E. Klein

Articles by Karen E. Klein

Recent

  • From Bagel Shop Owner to Homeless
    An entrepreneur living on the streets wants to reopen his old business. First steps: finding permanent shelter and regular income. Then rebuild…
  • Don't Tolerate a Bullying Manager
    Business owners who permit harassment are risking turnover and lawsuits, lawyers say. Putting a no-tolerance policy in place—then adhering to it—is crucial
  • Marketing a Copycat Product
    Many businesses exploit the momentum of competitors' innovations. Determining a target market is crucial. So is maintaining consistency in the…
  • New Tax Deductions for Small Business
    Small employers and the self-employed can take advantage of recent tax code changes that increase the number and amount of eligible write-offs
  • Ways to Improve Your Company's Customer Service
    Start by determining what isn't working and put a system in place to fix it. Then monitor what customers are saying and communicate with them,…

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