Consumer Products

P&G's Chocolate Toothpaste: Innovation or Desperation?


P&G's Chocolate Toothpaste: Innovation or Desperation?

Courtesy Crest

Procter & Gamble’s R&D folks seem to have been busy working on their shark-jumping skills.

In a conference call with investors and analysts this morning, the consumer-goods giant touted a new line of Crest toothpaste aimed at “experiential” customers (as opposed to people who brush their teeth without “experiencing” the act at all). The line, which P&G (PG) promises to start selling soon, comprises three flavors: “Mint Chocolate Trek,” “Lime Spearmint Zest,” and “Vanilla Mint Spark.” Here’s how the Crest marketing team describes the new paste: “It’s a whole new world of deliciousness for toothbrushes everywhere.”

To be sure, it’s tough to be a giant consumer-goods company. Considering brand loyalty, there are arguably only three recipes for growth in the sector: geographic expansion, making better products, or luring new customers with new offerings.

Chocolate toothpaste is squarely aimed at winning new customers. Maybe it can shake up the toothpaste market the way P&G’s Swiffer swept up mop sales or its Tide detergent “Pods” have been cleaning up in the laundry category. But lime and chocolate toothpaste have the flavor of desperation, a strategy stretch for a company struggling to increase sales and fighting criticism that it has lost its innovation mojo.

In the two full quarters since A.J. Lafley slid back into the CEO seat, P&G sales have climbed just 1.3 percent compared with the year-earlier period, while its profit has slumped 6.1 percent. The company’s biggest releases in that time include a really tough paper towel and a deodorant intended to fight stress-related sweat. Just this morning, Barclays analyst Lauren Lieberman told P&G executives that their product pipeline in the last few years has relied on a “massive bundling of benefits,” rather than singular innovations.

At least vanilla toothpaste is a bold proposition, though it’s hard to imagine it taking over the already ridiculously protracted mouth-cleaning market. The Crest brand alone already has 51 products on seemingly endless toothpaste shelves.

But what do I know? I’m just one man who likes boring toothpaste that doesn’t try to taste like ice cream. If Internet DIY recipes are any measure, there are at least a few people out there who want to brush their teeth with chocolate.

Kyle-stock-190
Stock is an associate editor for Businessweek.com. Twitter: @kylestock

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