Roku Kicks Out Developers to Give Dish Exclusivity
Photograph by Eros International/Everett Collection
Bollywood movies, Lebanese news, German cooking shows: Roku’s media streamer has become a go-to device for small online video services that target expats all over the world. The first live-TV feeds on Roku were foreign-broadcast transmissions, and numerous companies have used Roku exclusively to reach expat audiences within the U.S. But for many developers, all this came to a halt this week when Roku removed 25 channels with foreign-language content, effectively shutting down the entire international section of its channel store.
The reason for this move? Roku struck a distribution agreement with Dish Network in May, which makes the satellite provider’s DishWorld service the exclusive distributor of foreign programming on the platform. Customers can use DishWorld to subscribe to packages of content from such countries as India and Brazil, with streams delivered directly to their Roku boxes—no satellite subscription required.
Roku contacted developers affected by this about a month ago and told them the only way to remain on the service would be to strike a licensing agreement with Dish, which would put the TV provider in charge of distribution and billing of their content. Otherwise, they would have 90 days to shift their customers off the platform but wouldn’t be allowed to add any new customers during that time. A few borderline cases, including companies that distribute only small amounts of foreign content, may be able to stay on Roku, but they will need Dish’s approval first. And some will be able to maintain their foreign-language content outside the U.S. and Canada.
A Roku spokesperson sent us the following comment via e-mail:
“As DISH is the leader in international programming, by partnering with them we can leverage their expertise to grow our international and foreign language content under their expertise. For customers, this strategy allows us to maintain the best selection and highest quality of international and foreign language content.”
Predictably, the developers affected by the move don’t share that point of view. Some of them voiced their frustration in Roku’s developer forums.
I have talked with a few developers since Dave Zatz first reported about Roku’s move and also heard various complaints. Krishna Jonnakadla, the vice president of marketing for Mango Mobile TV, told me his company is “deeply disappointed” by Roku’s move.
He went on to say:
“Instead of encouraging more people and content to get on to the platform, Roku has taken just the opposite decision. We believe customers are going to face limited choices and limited options. Customers may in fact see an increase in pricing due to the fact that Dish might have to tag on their margins to the aggregated content they will be bringing on to the platform. We don’t believe this will be a good move for Roku or their current customers.”
Mango Mobile TV has been distributing Indian movies and TV content on Roku, and Jonnakadla told me the company is now accelerating its development of apps for Samsung’s connected TVs and other smart-TV platforms in light of Roku’s decision. He also said his company tried to reach out to Dish several times about its presence on Roku but has never gotten any response. I have heard similar complaints from another developer, who described the situation as a “checkmate.”
There’s some irony in all of this: When Dish brought its DishWorld service to Roku, it seemed like the first step toward a virtual cable operator—a company that offers customers pay-TV bundles transmitted over the Internet without any physical infrastructure in place. There has been lots of talk within the industry about the possibility of such virtual TV offerings, with many hoping this would lead to cheaper and more flexible bundles and eventually more competition.
If TV providers are turning to the Internet to distribute their fare, however, they could also make online video look much more like traditional TV. Devices like Roku could end up looking much more like a traditional cable box—exclusive distribution agreements included.
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