The Associated Press January 11, 2012, 3:50PM ET

Glitch that delayed Nevada jobless claims fixed

A computer glitch that snarled processing of Nevada unemployment claims has been fixed.

But the Department of Employment, Training and Rehabilitation says the problems caused some people to have their claims mistakenly rejected. Officials are urging those people to refile their claims for benefits using the agency's website.

People can still phone the agency's call center to file claims, but officials warn there could be long wait times because of the volume of calls.

Director Frank Woodbeck says anyone who calls by 5 p.m. daily will be helped over the phone. He also says benefits may be received two days late.

About 86,000 Nevadans receive weekly jobless benefits.

Woodbeck says the department is also trying to upgrade its outdated computer system to handle the complicated transactions.


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