OCTOBER 30, 2000
THE WORKPLACE


TABLE: How to Handle Mental Illness at Work


Now that employers are subject to rules under the Americans with Disabilities Act, a few guidelines:

-- Don't pry into a worker's psychiatric history in response to casual remarks, such as: ''I'm stressed.''


-- First-line supervisors should refer mental illness to someone familiar with the Americans with Disabilities Act, such as human resources or an attorney.

-- If an employee requests an accommodation, ask for documentation of the illness, such as a doctor's report and a medical history.

-- Work with employee to identify possible accommodations, such as modified work schedule, later start times, short leaves of absence, or a private office.

-- If the request would provide an ''undue hardship'' for the business, you're not required to accommodate it.

-- Don't lower production standards, tolerate misconduct, or make up a job.

-- Don't discuss a person's disability with co-workers. Leave it up to the employee to make that disclosure.



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