FLYING
Canceled flight? No problem. With top status, you're whisked past the queue, 
handed a ticket for the next flight, and driven to the first-class lounge.

BILLING
Big spenders can expect special discounts, promotional offers, and other 
goodies when they open their bills. The rest might get higher fees, 
stripped-down service, and a machine to answer their questions

BANKING
There's nothing like a big bank account to get those complaints answered and 
service charges waived every time. Get pegged as a money-loser, and your 
negotiating clout vanishes

LODGING
Another day, another upgrade for frequent guests. Sip champagne before the chef 
prepares your meal. First-time guest? So sorry. Your room is up three flights 
and to the left

RETAILING
Welcome to an after-hours preview for key customers where great sales abound 
and staff await your every need. Out in the aisles, it's back to self-service