BUSINESSWEEK ONLINE : SEPTEMBER 18, 2000 ISSUE
BUSINESS WEEK E.BIZ -- NET CULTURE

Click Here for Help


Thousands of Web sites are now devoted to mental health issues--logging more than 24 million visitors combined. Example: www.cyberanalysis.com, an employee assistance site for corporations. Here's the kind of help available online:

LIVE ONLINE CHAT
Patient corresponds with therapist during hourlong session. Provides immediate feedback.

E-MAIL
Patients exchange e-mails with therapist over period of time. Gives them time to reflect on therapist's responses.

VIDEO
Patient talks to therapist via videocamera connected to computer. Lets the therapist study patient's expressions.

GROUP COUNSELING
Several patients participate in live online chat with one therapist. Lets therapist see how patients interact with each another.

DISCUSSION GROUPS
Patients chat online with each other, sometimes with psychologist as moderator. Lets patients meet people in similar situations and compare notes.

EDUCATIONAL SITES
Information about psychological conditions. Often sponsored by universities or mental health associations.

COMPUTER-ASSISTED PSYCHOTHERAPY
Patient answers series of computer-generated questions and gets advice from computer. No live therapist involved.



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