COVER STORY
Saving A Troubled Brand
When Anne Robinson came to Caswell-Massey,
she inherited 200 years of tradition--including decades of management
mistakes that had it on the brink of ruin. How to restore luster to
a relic
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ONLINE EXTRA:
When It's
Time to Call a Turnaround Specialist
Turnaround artist Renee Fellman tells how she brings companies
back to life |
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ONLINE EXTRA:
Crunch Time
Not worried about a big rival eating your lunch? Look what happened
to Guiltless Gourmet after Frito-Lay entered its market
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FRONTIER -- FEATURES
Credit
Markets 2000
In these flush times, small businesses
find borrowing easier than ever. But cheaper than ever? No. Plus:
Clicking for Cash The pros and cons of turning
to online lenders
No
One Left To Hire
Paroled prisoners, stubborn slackers, recent
high school grads: with sub-4% unemployment, the labor pool is looking
unusually murky. Here's how some small companies are managing the
new hires they normally wouldn't even interview

FRONTIER -- IN
BOX
MBAs vs. entrepreneurs, sky-high credit-card
fees, Elizabeth I's management savvy, and more

FRONTIER -- TRENDS
Better?
Not Patently
New patent laws will prevent half-baked ideas
from being rewarded, but approvals may come slower

FRONTIER -- WHO'S
HOT
Kings
of the City
Mood Vindigo: How they turned a Palm Pilot into
keys to the city. Plus: Instant Expert

FRONTIER -- WHAT
WORKS
Dodging the Taxman
The Tax Relief Act is anything but, demanding
up-front payment on business-sale taxes. Relax: You have other options.
Plus: Smart Answer

FRONTIER -- KEEPING
SCORE
B2B services are dying all over the Web. But
there are ways to shield your company from the consequences

FRONTIER -- CHRONICLES
Wheelchair-bound consultant Susan Webb helps
other disabled workers land on their feet

FRONTIER -- DIGITAL
MANAGER
Do-it-yourself phone systems deliver more bang
for less buck. Plus: Random Access

FRONTIER -- MY
COMPANY
Trying to get a new incinerator O.K.'d brings
a rush of heat from City Hall

FRONTIER -- UNDER
30
Forget canoes and bead-stringing: Pete Findley's
Cybercamps turn 10-to-16-year-olds into e-experts
CORRECTION: Last month's story on franchising {"Why
Franchisees See Red," Aug. 4} misspelled the name of the owner
of U-Save Auto Rental. He is Tom McDonnell.
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Cover photograph:
Suzanne Opton
Online Extras
FRONTIER ONLINE
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Jill Hamburg Coplan and Pam Mendels balance personal and business
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SMART
ANSWERS
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every Tuesday and Thursday
DIARIES
New at frontier Online: "Asian Entrepreneur" follows former investment
banker Sandy Oh as she chronicles her adventures at an Internet startup
in Singapore. Look for it on Fridays
PLUS:
ONLINE
EXTRAS
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