BUSINESSWEEK ONLINE : AUGUST 28, 2000 ISSUE
THE 21ST CENTURY CORPORATION -- THE CORPORATE ECOSYSTEM

Where White-Collar Jobs Are Going


Millions of jobs are shifting from industrial countries to developing nations

WHAT'S DRIVING THE TREND
Tight labor markets, together with falling telecommunications costs and more powerful computers, are spurring multinationals and other companies to hire skilled clerical, legal, engineering, and other service workers in countries where labor costs are at least 30% less than in the U.S. and Europe.

WHO BENEFITS
English-speaking nations with comparatively low labor costs and high skills such as Ireland, India, and the Philippines are gaining jobs, while major corporations are cutting costs.

WHAT COULD SLOW IT DOWN
Developing countries such as India need to boost investment in telecoms networks and education, especially at the primary and secondary level. Supply of skilled labor is running out in Ireland. An economic downturn could spark a backlash from workers in the West.

DATA: BUSINESS WEEK


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